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If you use Webmail (https://webmail.unch.unc.edu) to access your email remotely, please ensure that you have downloaded the DUO mobile app and registered your device by Feb. 6 to ensure that you are still able to access Webmail remotely.
Located in Employee News Online / 2018 / Feb. 1
​​ISD is in the process of updating the Citrix Receiver client software on all computers in preparation for the new MyApps (updated Citrix platform). For your convenience, we recommend that you proactively update Citrix Receiver on your PC - the installation takes 15 minutes and requires two PC reboots. View details at this Intranet link.
Located in Employee News Online / 2018 / Feb. 1
​​ISD is in the process of updating the Citrix Receiver client software on PCs in preparation for the new MyApps (updated Citrix platform). The update takes approximately 15 minutes and requires PCs to reboot twice. For your convenience, we recommend that you proactively install the update.
Located in Employee News Online / 2018 / Jan. 25
Citrix Upgrade: Tuesday, Feb. 6
In preparation for the upcoming UNC Health Care Citrix upgrade, older versions of Citrix on School of Medicine computers will need to be upgraded. This upgrade is scheduled to occur on Tuesday, Feb. 6 at 10 p.m.
Located in Vital Signs / School of Medicine IT News
Security vulnerability in Apple macOS High Sierra
Apple has announced a significant security vulnerability in the latest Mac operating system, High Sierra. If you are using a device running macOS High Sierra (latest OS 10.13.x), we recommend that you install software updates from the App Store as soon as possible. If you need assistance please contact 919-962-HELP or use the Click to Chat feature at help.med.unc.edu.
Located in Vital Signs / School of Medicine IT News
Beginning last Thursday, Nov. 9, and continuing Friday morning, Nov. 10, the UNC Health Care email system was targeted by a large scale phishing campaign. Contact ISD immediately (984-974-4357) if you shared your credentials.
Located in Employee News Online / 2017 / Nov. 16
UNC-Guest Wireless to be discontinued on November 29
ITS plans to permanently remove the wireless access channel known as UNC-Guest from the UNC campus network on Wednesday, November 29. It is being replaced by a more robust and more secure access channel labeled as UNC-Guest-PSK. Read more for information on how to connect to UNC-Guest-PSK.
Located in Vital Signs / School of Medicine IT News
Urgent Message for Apple users re: High Sierra update
Recently the new Apple Macintosh operating system (High Sierra) was released in the Apple App Store. If you have an Apple computer it is likely that you have seen a prompt to download and install this update. PLEASE DO NOT install the update at this time. This update will cause problems with Microsoft Office and the UNC wireless eduroam enrollment process. Campus IT groups are currently working with the vendors for a resolution. Please monitor this page for updates.
Located in Vital Signs / School of Medicine IT News
Finalizing the Wireless Site Survey
Beginning the week of Oct. 2, ISD will finalize the wireless site survey originally conducted at UNC Medical Center in June. Four individuals will conduct the surveys, which should take about two weeks to complete.
Located in Employee News Online / 2017 / Oct. 5
Changes to School of Medicine VPN Access
Beginning on Monday, September 18, 2-Step Verification will be required to utilize the UNC School of Medicine Campus VPN to access resources from off-campus locations. The Cisco VPN Client is typically used when off campus to access shared network resources such as the J: drive, and on-campus printers, as well as connecting to your office desktop using the Remote Desktop Connection. Read more for information on registering for 2-Step Verification (Duo).
Located in Vital Signs / School of Medicine IT News