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Ambulatory Clinics achieve record-breaking patient satisfaction scores, Top Five clinics named
UNC’s Outpatient clinics averaged a score of 90.9 for patient satisfaction from July 2009 – June 2010, which puts them in the 79th percentile nationwide. The latest set of “Top Five” clinics include: PreCare, Reproductive Endocrine, Geriatrics, Psychiatry, and Pediatric Gastroenterology. The Wound Clinic was most improved.
Located in Vital Signs / 2010 / Sept. 16
Carolina Care Excellence Highlight: Dr. O'Rese J. Knight
Our patients often provide comments about their providers when completing their Press Ganey patient experience survey. While you can always review comments at UNC Health Care's Find-a-Doctor website, we will highlight a few of the best comments every two weeks. Our patient comment this week recognizes Dr. O'Rese J. Knight in the Department of Ophthalmology.
Located in Employee News Online / 2018 / March 29
Carolina Care Excellence Highlight: Dr. Jean Dostou
This week's Carolina Care Excellence Highlight recognizes Dr. Jean Dostou from the department of medicine's division of Endocrinology, Diabetes and Metabolism: "Dr Dostou is a very caring physician and always listens to me. With my condition the normal path of care would have been different but I did not want that path and she listened to me and tried medicine only and we are both surprised of the good outcome..."
Located in Employee News Online / 2018 / June 14
Carolina Care Excellence Highlight: Dr. Shifali Arora
Our patient comment this week recognizes Dr. Shifali Arora, from the Departments of Gastroenterology & Hepatology, Esophageal Diseases & Swallowing Disorders: "Dr. Shifali Arora is simply a great doctor. With some relatively serious health issues, I have been under the care of many physicians over the past 10 years. Dr. Arora has earned my full and complete confidence; she is incredibly talented and capable, and completely invested in her patients..."
Located in Employee News Online / 2018 / May 31
Carolina Care Excellence Highlight: Dr. Michael Lee
Our patients often provide comments about their providers when completing their Press Ganey patient experience survey. While you can always review comments at UNC Health Care's Find-a-Doctor website, we will highlight a few of the best comments every two weeks. Our patient comment this week recognizes Dr. Michael S. Lee of the Department of Medicine’s Division of Hematology and Oncology.
Located in Employee News Online / 2018 / March 15
Carolina Care Excellence Highlight: Dr. Margaret Rose Helton
Our patient comment this week recognizes Dr. Margaret Rose Helton in the Department of Family Medicine: "Dr. Helton is a great Physician and always goes above and beyond my expectations as a healthcare provider..."
Located in Employee News Online / 2018 / May 3
Carolina Care Excellence Highlight: Dr. Sarah Corley
Our patient comment this week recognizes Dr. Sarah Corley in the Department of Dermatology: "Dr. Corley was terrific! As I mentioned before, I had to bring my 22-month twin boys with me to the appointment. Dr. Corley (and the resident) were so kind to the boys to help keep them occupied during the visit and still provide me with outstanding care...
Located in Employee News Online / 2018 / April 12
Carolina Care Highlight: Dr. Joshua Alexander
Our Carolina Care Highlight this week recognizes Dr. Joshua Alexander from the Departments of Physical Medicine & Rehabilitation and Pediatrics. Here's what one of Dr. Alexander's patients had to say: "Dr. Alexander, without a doubt, is one of the best Dr's that we have seen with [Patient Name], always very kind considerate and pays attention to [Patient Name] first and foremost prior to greeting us ([Patient Name]'s mom and dad). This last time he listened to my concerns about her back curvature and hip potentially going out of joint..."
Located in Employee News Online / 2019 / Oct. 17
Carolina Care Highlight: Dr. Francisco Sylvester
Our patient comment this week recognizes Francisco Sylvester, MD, in the department of pediatrics: "For this appointment, we saw Dr. Sylvester to start on the first loader dose of Humira. Honestly, moving to this medicine has been scary, but Dr. Sylvester has thoroughly answered my numerous questions in the office and through messages that I send through the portal..."
Located in Employee News Online / 2018 / Oct. 4
Carolina Care Highlight: Dr. Justin L. Rountree
Our Carolina Care Highlight this week recognizes Dr. Justin L. Rountree from the Department of Anesthesiology. Here's what one of Dr. Rountree's patients had to say: "I have been with Dr. Rountree for about 7 years now and I feel we developed a close patient/provider relationship that I feel very comfortable with!..."
Located in Employee News Online / 2018 / Sept. 20