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To protect our patients' information, ISD is implementing stronger password requirements for UNC Health Care domain accounts (the login/password you use for Epic@UNC, LMS, network login, Lawson, SharePoint, etc.). View new password requirements, the easiest way to change your password, and a list of applications that use the UNC Health Care domain account. Beginning in mid-September, the ISD Information Security Office will run tests and force users to reset passwords that are easily discovered. Make sure your password is long and strong now!
Located in Employee News Online / 2014 / Sept. 25
ISD disk system upgrade night of Jan. 3 to cause outages to WebCIS, WebXChange paging, other systems
ISD is performing a disk system upgrade that is scheduled for 10:30 p.m., Friday, Jan. 3, through approximately 2:30 a.m., Saturday, Jan. 4. During this time period, many applications, including WebCIS, WebXChange, WebXChange paging, and Kronos will be unavailable. Other ISD application owners will notify direct users prior to the upgrade.
Located in Employee News Online / 2014 / Jan. 2
ISD Self-Service menu simplified beginning Aug. 23
The ISD Self-Service website (HEAT Cloud) will be updated beginning on Tuesday, Aug. 23, so that the most-requested items are prominently displayed on the main page.
Located in Employee News Online / 2016 / Aug. 18
ISD teams move to UNC Health Care’s Morrisville campus beginning Friday, Jan. 27
UNC Health Care’s ISD teams will begin moving to the 1025 Think Place address Jan. 27. The timeline is outlined on this page.
Located in Employee News Online / 2017 / Jan. 26
ISD to begin disabling generic domain accounts Jan. 14
As part of our ongoing preparations for the April 4 Epic@UNC go-live, it is necessary for ISD to begin disabling generic domain accounts.
Located in Employee News Online / 2014 / Jan. 9
ISD to begin surveying employees on experience with ISD
In an effort to ensure the best service for our employees, beginning Wednesday, March 9, ISD will distribute a five-question survey by email to a subset of employees who have contacted ISD for assistance.
Located in Employee News Online / 2016 / March 10
ISD to begin transition to common email address format Jan. 30
On Jan. 30, at approximately 4 p.m., ISD will begin the process of switching to a common email address format for all UNC Hospitals and UNC Faculty Physicians co-workers – the new email address format is ""
Located in Employee News Online / 2014 / Jan. 30
ISD transitioning to IronPort for email security encryption
On Thursday, Feb. 27, at 4 a.m., ISD replaced the Tumbleweed Encryption Service with Cisco’s IronPort Email Security Encryption Services for users at UNC Hospitals and UNC Faculty Physciians. This change will minimally impact everyone who sends encrypted emails to external recipients.
Located in Employee News Online / 2014 / Feb. 20
ISD warns of phishing scams before tax season
As we approach tax season, ISD would like to remind people about the dangers of phishing scams related to tax preparation or the Internal Revenue Service this time of year. Read this important message from the U.S. Computer Emergency Readiness Team regarding phishing scams.
Located in Employee News Online / 2015 / Feb. 5
ISD’s Leanovations experiments with Open Space event
On the afternoon of Friday, Aug. 7, the Leanovations program of the Information Services Division (ISD) experimented with UNC Health Care’s first ever Open Space event.
Located in Employee News Online / 2015 / Sept. 3