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Scheduling/Registration Staff: Content Error for Some BCBS and Passport Patients in RTE
There is a subset of patients that have duplicate ID Numbers in the system with the payer. This is causing a “Content Error” to be returned when Real Time Eligibility is triggered from within registration. These duplicates are the result of the patient having a gap in their coverage and then later re-instating. BCBS and Passport are aware of the issue and are working towards a fix; however this will not be in place until late October.
Located in Employee News Online / 2019 / Sept. 19
The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.
Located in Employee News Online / 2019 / Sept. 5
Surgeons, OpTime users: OpTime changes as of Sept. 3
On Tuesday, Sept. 3, the SmartLink @ORCOMPL@ was inactivated in Epic@UNC.
Located in Employee News Online / 2019 / Sept. 5
There is a planned downtime for the PowerScribe Radiology Dictation system from 1 - 4 a.m. on Saturday, Sept. 7. Please contact your local radiology department for details on how to receive radiology reports if needed during the downtime. This downtime impacts PowerScribe at Caldwell UNC Health Care, Nash UNC Health Care, Pardee UNC Health Care, UNC Medical Center and UNC REX Healthcare.
Located in Employee News Online / 2019 / Sept. 5
The following outpatient specialties will be converting to a widescreen navigator view as the default in Epic@UNC on Tuesday, Sept. 24: Geriatric Medicine, Nephrology, Orthopedic Surgery, Sports Medicine, Pulmonology & Pediatric Pulmonology, Physical Medicine and Rehabilitation, and Podiatry.
Located in Employee News Online / 2019 / Sept. 5
Per approval by the UNC Health Care Surgical Council for Information Technology (SCIT) workgroup, providers will have the ability to add an interval H&P via Haiku starting Tuesday, Sept. 17. View details and screenshots.
Located in Employee News Online / 2019 / Sept. 5
On Thursday, Sept. 5, the current Remote Tech Telemetry panel will be revised to a default duration of 48 hours. View details and a screenshot.
Located in Employee News Online / 2019 / Aug. 29
The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.
Located in Employee News Online / 2019 / Aug. 29
Users required to attend an instructor-led class for Ambulatory Nurse at Epic@UNC can now take advantage of opting out of instructor-led training.
Located in Employee News Online / 2019 / Aug. 22
Patient Safety reporting through SAFE can now be accessed from a patient’s chart in Epic@UNC. If you access SAFE through the patient’s chart, you will already be logged-in to SAFE and the patient’s MRN and name fields will automatically populate once you’ve completed the required fields.
Located in Employee News Online / 2019 / Aug. 15