UNC again ranks best among HCAHPS measures in the Triangle

UNC Hospitals ranked #1 among Triangle hospitals in nine of the 10 categories of the latest Hospital Consumer Assessment of Healthcare Provider Systems (HCAHPS) survey. We operate in a very competitive health care market, so this is truly a great accomplishment.

UNC Hospitals ranked #1 among Triangle hospitals in nine of the 10 categories of the latest Hospital Consumer Assessment of Healthcare Provider Systems (HCAHPS) survey. We operate in a very competitive health care market, so this is truly a great accomplishment. Congrats also to our colleagues at Rex Healthcare! Rex is the only Triangle hospital besides UNC to rank #1 in more than one category. Rex is tied for first in three categories.

HCAHPS results Aug. 2011


You can view the full details of the latest HCAHPS survey in this chart that shows our results compared to other hospitals in the Triangle. Our results, drawn from 367 responses, cover the period from October 2009 – September 2010. HCAHPS is a 27-question standardized survey which measures patients’ feedback on their hospital experience. All results are publicly reported at www.hospitalcompare.hhs.gov.