What should you do if you are working with PHI—on a computer or with paper records—and you have a feeling that someone is looking over your shoulder, and it’s not your coworker or supervisor?
Be aware of your surroundings and how your computer or work area may be exposed to others, even other people who work for the same organization. They may not be authorized to see exactly what—or which patient—you can see. If possible, turn your screen inward or use a screen filter and reposition your seating and papers to make it more difficult for a casual observer to read PHI or any other confidential information. If you’re in a public area such as a lobby or an airport and can’t work without exposing PHI, find a more private space or defer your work until later.
We place great importance on the confidentiality and security of our patients' information. These reminders are designed to refresh your memory about your role in information security. If you have any questions or concerns related to information security and privacy, contact one of the contacts listed under HIPAA Contacts and they will be glad to help. Thanks.
Click here for an archive of past Privacy and Security tips.