FY12 Patient Satisfaction update – We met our goals!

Thanks to everyone who helped us reach ALL of our patient satisfaction goals for the 2012 fiscal year!

We finished in the 71st percentile for inpatient satisfaction (goal = 66th) and the 68th percentile for outpatient satisfaction (goal = 66th) according to the Press/Ganey patient satisfaction database. Also, 81 percent of our patients rated the hospital highly overall (goal = 78 percent).

We could not have achieved these results without the dedication of many people, including our nursing staff, physicians, support services and administrative teams. Thank you for making a difference for our patients and providing true Carolina Care every day!

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