Congrats to our Spring 2012 Plus People

Congrats to our Spring 2012 Plus People. These 15 employees were recognized for being among the very best at UNC Health Care this Spring.


Congrats to our Spring 2012 Plus People!




Walter Armstrong
Spanish interpreter

As an interpreter, Walter serves as a vital link between clinicians and our Spanish speaking families. His calm demeanor and hard work ensure that all families understand medical information they are given.  Walter also created a Spanish telephone line to provide Spanish speaking patients with the opportunity to call regarding medical questions or concerns.


Michelle Barnhart
Billing Assistant

Michelle understands the benefit of providing exemplary service to her co-workers, patients and caregivers.  She always comes into the office with a smile and positive attitude, eager to serve those in need. Her dedication to her duties is apparent in her willingness to take on new tasks and her unfailing dependability.


Jamie Blankenship
Medical Technologist I

Jamie truly exemplifies the People pillar through her leadership and service.  She has held many leadership positions, most notably as chair of the 2012 National Medical Laboratory Professionals Week and as chair of the Medical Technologist I Advisory Board.  In addition to her leadership roles and coordination of various programs and events, Jamie extends her Commitment to Caring in her volunteer efforts.


Tyler Buckner
Hematology Oncology

Dr. Buckner best exemplifies the Service, People and Innovation pillars through his dedication to competent and compassionate patient care. Dr. Buckner is a role model for how to effectively communicate with patients and all members of the medical team. He demonstrates innovation through his active participation in research. He is currently working on improving pain management in patients with hemophilia.


Emma Clark
Intermediate Coronary Care Unit

Emma is dedicated to people and service in all that she does. She excels at customer service, taking great care to provide comfort for all patients. She delivers blankets, snacks and other items to patients and family members when needed. Emma is highly respected and appreciated by her co-workers and patients, alike.


Malcolm Finlayson
Financial Services Representative

Malcolm recently received the “Service” Pillar Award for his excellent customer service, and constantly receives positive feedback from patients about his great customer service. He is often praised for his patience, professionalism and knowledge. Malcolm consistently goes above and beyond his normal duties to assist both patients and his team.


Donnie Graves
Nutrition and Food Services Team

Donnie exemplifies not only a devotion to duty, but also a devotion to people.  He always seeks opportunities to help colleagues throughout the hospital, and goes above and beyond his role as a fellow co-worker.  Donnie is an integral part of UNC Hospitals and his compassion and hard-work are not overlooked.


Beverly Ann Keith
Patient Business Associate, Transplant Clinic 6

Beverly Ann demonstrates characteristics of the Growth, Service and Quality pillars specifically. She exemplifies personal growth, apparent in her progression from a nursing assistant to her current position in the Transplant Clinic.  Additionally, the quality of Beverly Ann’s work has always been exceptional, making her an invaluable member of the staff.


Philippe Koenig
RN, GI Procedures Unit

Phil is always willing to assist fellow team members despite his demanding schedule.  He demonstrates his commitment to patients and quality care by taking the time to ensure patients are comfortable with all aspects of their treatment process.  Phil shows his passion for nursing every day through the essential role he plays as a member of the GI Procedures Team.


Patricia Lambert
Patient Financial Services Representative

Pat exhibits a tremendous work ethic, evident as she exceeds daily goals. During her tenure with Patient Accounts, she has surpassed expectations in every position she has held. Pat’s attention to detail and superior performance set the bar and are both highly respected qualities.


Melissa McLawhorn
Administrative Support Supervisor, Wound Healing and Podiatry Department

Melissa contributes specifically to the Finance pillar with her tireless review of charges and constant search for ways to improve revenue in the clinic.  Melissa also takes initiative in her work and acquires new skills to better her performance and her service to patients, co-workers and UNC Health Care overall.


Patrice Patterson-Garlington
Social Worker, Beacon Program

Patrice maintains the highest standard of care for patients seen by the Beacon Program, and treats both internal and external customers with respect and honesty.  Patrice is always positive, energetic and willing to assist others despite her tremendous workload.  She demonstrates her passion for helping children every day.



Gina Thompson
RN, CPN, N.C. Children’s Hospital

Over the years, Gina has been a BLS and PALS instructor, served as chair of the unit’s Recruitment and Retention committee, and has co-chaired the Children’s Services Trach Committee.  She organizes all annual community outreach efforts for her unit.  Gina’s service to the community is also apparent within the hospital walls as she supports management and excels in emergencies.



Zeynep Tulu
Transplant Quality Analyst

Zeynep is highly dedicated to her team, consistently supporting all members and developing new ways for them to work more effectively together.  She has a phenomenal work ethic and always exceeds expectations in her professionalism, dedication, and the work she produces.  She has a true drive to make UNC the best transplant center it can be.


Nikki Williams
Certified Surgical Technologist

Nikki is committed to building strong relationships with her team members and patients alike.  She is a leader in teaching and mentoring staff, and has taken the initiative to increase overall professionalism and productivity within her team.  Nikki is also exceptional in her patient care, and is consistently applauded by her patients for her kind, calm and thorough care.

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