Shilliday named Director, Advanced Practice Provider Center

Betsy Bryant Shilliday, PharmD, CDE, CPP, is currently associate professor and a leader in post-graduate medical education in both the UNC School of Medicine and the UNC Eshelman School of Pharmacy.

Shilliday named Director, Advanced Practice Provider Center click to enlarge Betsy Shilliday, PharmD, CDE, CPP, BCACP

As director of the Advanced Practice Provider (APP) Center, Dr. Shilliday will be responsible for credentialing, competency, education, compliance, and consistency of and expectations of patient services delivered by APPs within UNC Hospitals and UNC School of Medicine. Among other duties, she will develop an APP Advisory Council made of fellow APPs.  This Council will be critical to the success of the APP Center.

The center has been established to provide oversight, coordination and improved integration of APPs across inpatient and ambulatory settings at UNC Hospitals, the UNC School of Medicine and the surrounding community.

Dr. Shilliday will continue to practice as a clinical pharmacist practitioner within UNC Internal Medicine Clinic for fifty percent of her time, and will devote the remainder to her new administrative role. For this role, she will report to Robb Malone, PharmD, Vice President, UNC Faculty Physicians, Practice Quality and Innovation.  The APP Center accountability will be governed through the APP Steering Committee.

Dr. Shilliday also serves as Director of the UNC Hospitals Ambulatory Care PGY2 Residency Program, Assistant Medical Director for the UNC General Internal Medicine Clinic and Director of Enhanced Care Programs within the UNC General Internal Medicine Clinic. In this capacity, she provides oversight of the Advanced Practice Provider-led clinics, including those focused on anticoagulation, diabetes and chronic pain.  On the national stage, Dr. Shilliday is involved with establishing innovative APP practice models, billing and justification for APP clinical services and incorporating APPs into the patient-centered medical home through team-based care.

Her professional interests include development and evaluation of innovative care models, team-based delivery of patient care, billing for pharmacist services, chronic disease management, quality improvement, health literacy and, more recently, medication reconciliation efforts in transitions of care.

Thanks to those who served on the APP Director Search committee, Drs. Allen Daugird, Brain Goldstein, and Robb Malone, as well as the interview team, which included Dr. Ann Bailey, Dr. Tony Lindsey, Dr. Prema Menezes, Rachini Moosavi, Jim Murphy, Dell Strayhorn, Hunter Wagstaff, Dr. Brad Vaughn, Carolyn Viall, and Sue Meier.

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