ISD disk system upgrade night of Jan. 3 to cause outages to WebCIS, WebXChange paging, other systems

ISD is performing a disk system upgrade that is scheduled for 10:30 p.m., Friday, Jan. 3, through approximately 2:30 a.m., Saturday, Jan. 4. During this time period, many applications, including WebCIS, WebXChange, WebXChange paging, and Kronos will be unavailable. Other ISD application owners will notify direct users prior to the upgrade.

Paging details

While WebXchange paging to 123-XXXX and 919-216-xxxx and 919-347-xxxx pagers will be unavailable, keypad paging (numeric only) to 216/347 pagers as well as text paging via will be functional. Automated systems that send pages to direct or lead 123 numbers will not function at that time.

Contact operators for information during WebXChange outage

Dial UNC Hospitals' operator at 919-966-4131 if you do not know the number of the person you are trying to reach during the WebXchange outage.

e-Chart, T-Systems not affected by outage

  • E-Chart will not be down during this outage.
  • T-Systems will not be down during this outage.
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