ISD to begin disabling generic domain accounts Jan. 14

As part of our ongoing preparations for the April 4 Epic@UNC go-live, it is necessary for ISD to begin disabling generic domain accounts.

Disabling generic accounts will affect co-workers that use a generic login for the "Skynet" secure wireless internet connection or to use a VPN connection - you will not be able to connect to these systems using generic logons once these generic accounts are disabled. Disabling these generic accounts ensures we have a more secure environment for patient care data.

As part of the recent Epic@UNC PC renaming project, ISD has removed these logon accounts from thousands of computers across our hospitals and clinics. The newly renamed PCs on hospital units now logon automatically with the PCs name.

Despite these efforts to remove generic accounts during the renaming project, machines may have been missed and some generic accounts listed below are still being used to logon to computers.

What should I do if I currently login with a generic account?

  • If you are the only person who uses your computer during the day, you should log on with your UNC Health Care Domain ID (the same ID you use for LMS, Citrix, IMPAX, Sovera, etc.) and not one of these generic accounts.
  • If you are still using one of these generic accounts to logon to your computer, please contact the Help Desk ( or 919-966-5647) before the dates listed below so that your computer can be configured to log on correctly. Contacting the Help Desk before the dates listed below will ensure that you experience no logon interruptions during this transition.    

Date & Generic domain accounts that will be disabled:

  • Tuesday, Jan. 14:
    Clinical

  • Tuesday, Jan. 21:
    Pharmacy/Testuser/NFS/Dental

  • Tuesday, Jan. 28:
    Radplus/Rad/Pulmonary/Tplant/Obgyn2/Giproc

  • Tuesday, Feb. 4:
    Echoclinical/Heart/Fellows/EMRtest/Register/OTPT

  • Tuesday, Feb. 11:
    Labuser

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