Goodbye SARF, hello ARC

The Access Request Center (ARC) is an online access request system scheduled to replace the paper and HEAT SARF (Systems Access Request Form). ARC is rolling out in multiple phases: the first being Feb. 1 for UNC Medical Center and UNC School of Medicine, with other entities thereafter.

Visit the ARC website

The transition away from the current paper and fax process will make requesting access for employees more efficient and is necessary for the ISD Information Security Office to effectively manage access for a rapidly growing health system and to comply with regulations. 

ARC provides a built-in approval workflow for improved turnaround times, the online availability of request status, and the capability to submit a request for multiple users at one time, to name a few benefits.

Online training sessions are available for Access Requesters and Access Approvers at UNC Medical Center. Email communication has been sent to employees identified as “Access Requesters” and “Secondary Approvers.” We encourage managers, directors, and senior executives to attend “Access Approver” training to learn how to approve access for their employees. However, anyone interested is welcome to attend any of the sessions. Training is scheduled from Jan. 19 - 29, and the offerings are available below as well as on the ARC Help Center Training site.


Training for Access Requesters:  Individuals that request access for themselves or on behalf of others.

Date

Time

Duration

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1/20/16

9 – 10 a.m.

1 hour

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1/20/16

2 – 3 p.m.

1 hour

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1/22/16

1 – 2 p.m.

1 hour

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1/25/16

2 – 3 p.m.

1 hour

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1/27/16

1 – 2 p.m.

1 hour

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1/29/16

9 – 10 a.m.

1 hour

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Training for Access Approvers: Managers, directors, and senior executives that approve access for their employees, or secondary approvers for highly privileged access requests.

Date

Time

Duration

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1/19/16

2 – 2:50 p.m.

50 minutes

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1/21/16

9 – 9:50 a.m.

50 minutes

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1/26/16

1:30 – 02:20 p.m.

50 minutes

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1/28/16

2:30 – 3:20 p.m.

50 minutes

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For more information, you may access the ARC Help Center. If you are unable to attend training, the ARC Help Center provides useful how-to videos. A recording of the training sessions will also be made available at a later date.

Questions related to this roll-out should be sent to .

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