Front Desk, Schedulers: Waitlist change Aug. 2

Currently, when an appointment is canceled, Epic@UNC automatically puts that newly opened slot on “Hold” if there are patients on the Waitlist who could fill that slot. Beginning Tuesday, Aug. 2, these open slots will no longer be held for patients on the Waitlist and will be open for any patient appointment that is appropriate for that slot.


Background

This update is based on recommendations from the Carolina Value Care Access Solution Team. Note two other changes coming Aug 2, 2016:

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