Planned Impax Downtime Aug. 26

The Agfa Impax PACS (Picture Archiving Communication System) will be down from 12:01 a.m. - 4 a.m. on Saturday, Aug. 26 due to scheduled maintenance.

When Aug 26, 2017
from 12:00 AM to 04:00 AM
Where UNC Medical Center (including Hillsborough Hospital) and Caldwell Memorial
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  • During this downtime, new images will only be accessible via Test Impax through Citrix. A limited number of prior exams are available on Test Impax. Find instructions for accessing Test Impax through Citrix at this link.
  • Images acquired prior to the Aug. 26 downtime will be accessible via Epic@UNC hyperlink or NIL viewer.
  • After the downtime, all images will be accessible via production Impax and/or Epic@UNC.

Instructions for accessing Test Impax through Citrix:

  1. Log into Citrix your UNCH User ID and Password (what you use for Epic):
  2. Open the Impax folder
  3. Open the Impax application
  4. Before entering login credentials, select “Options >>”
  5. In the Application Server drop-down, select “”
  6. Log into Impax with your domain User ID and Password

If you experience problems, please call PACS Support at 984-974-3552.