Planned Epic@UNC Downtimes Feb. 17 & 19

As part of a disaster recovery test, Epic@UNC will be down for approximately 90 minutes beginning at 1 a.m. Friday, Feb. 17, AND for approximately 90 minutes beginning at 4 a.m. Sunday, Feb. 19.

When Feb 17, 2017
from 01:00 AM to 02:30 AM
Where Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX
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Epic@UNC will run normally between the two downtimes (from approximately 2:30 a.m. Friday, Feb. 17, until the next downtime beginning at 4 am. Sunday, Feb. 19).

As with any planned Epic@UNC downtime, follow these procedures:

  • All users should log-off of Epic@UNC five minutes prior to the beginning of each downtime. If you are logged-in before either downtime, you will get a 5-minute warning message of the upcoming downtime. If you do not log-off, the system will automatically log you off when each downtime begins. You can login again after 5 minutes and, during each downtime period, you will be directed to the Epic@UNC "read-only" server. 
  • Epic@UNC Downtime Resources are available here. This link is also available from each entities' Intranet.
  • After Epic@UNC planned downtimes, there are often questions about who does what related to data recovery. The Epic@UNC Downtime Guides provide details on the roles and responsibilities related to recovery. Check the downtime guide that is appropriate for your area and review the procedure to make sure you understand your role during this process.

About this Disaster Recovery Test

These downtimes are part of a disaster recovery test ISD is running to ensure our backup systems work appropriately and that, in the event of a disaster, the impact on users can be minimized. Contact the ISD Service Desk at 984-974-4357 if you have any questions/concerns about this test.