The State Health Plan annual enrollment ends Oct. 31

Don't wait until the last minute to take care of the open enrollment elections! Because of a spike in volume (both online and by phone) during the final days of the open enrollment period, getting through to the State Health Plan can sometimes be challenging, so plan ahead.

The State Health Plan will not accept exception requests from people who only attempted to process their open enrollment during the final days of the election period and either:

  • Couldn’t get through on the phone lines due to long wait times, or
  • Had technical difficulties that prevented them from completing the enrollment

The UNC Health Care Benefits office does not have authority to offer any extensions on enrollment. All extensions must be approved by the State Health Plan. Historically, to request an exception to extend the open enrollment window employees have been asked to provide documentation that they had neither access to a phone of the internet for the entire 32 day timeframe.   

Elect for your 2018 benefits online at, or by phone at 855-859-0966 (Mon-Fri 8 a.m.-10 p.m.; Sat 8 a.m. noon)

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