April 26

Virtual Care Center Intranet site now available

UNC Health Care’s Virtual Care Center now has an Intranet site – visit this link to review details about the Virtual Care Center, including a list of UNC Health Care’s telehealth programs, common questions to consider before proposing a new telehealth program, details on UNC Urgent Care 24/7, and contact info for the Virtual Care Center team.

Virtual Care Center Intranet site now available - Read More…

Inpatient Providers: New option to send Discharge Summary to Care Teams

Inpatient providers now have the option to send discharge summaries to Care Teams (Ambulatory specialists involved in a patient’s care). View details and screenshots at this Intranet link.

Inpatient Providers: New option to send Discharge Summary to Care Teams - Read More…

Video: Using User Dictionaries in Epic@UNC

No one likes typing - watch this 90-second video to see how you can customize your personal 'User Dictionary' in Epic@UNC to turn abbreviations into full words/phrases and reduce the time you type!

Video: Using User Dictionaries in Epic@UNC - Read More…

Naloxone education now available to add to Education activity

There is a new education title for Naloxone that can be manually added to the Education activity to document education that has been completed.

Naloxone education now available to add to Education activity - Read More…

Inpatient Providers, Pharmacists: Education History Report now available

The Education History report is now available for inpatient providers and pharmacists. Search in the "Summary" reports to locate it.

Inpatient Providers, Pharmacists: Education History Report now available - Read More…

McLendon Labs Memo: Change to Hemoglobin A1c Reference Range

Effective April 30, 2018, the Hemoglobin A1c (A1c) reference range is being changed for A1c testing performed by McLendon Clinical Core Laboratory and Point of Care Testing Program at the UNC Medical Center, hospital-based clinics and faculty-based practices. Read the full memo here.

McLendon Labs Memo: Change to Hemoglobin A1c Reference Range - Read More…

News from HR

Learn more about the upcoming maternity workshop, as well as information about representative sessions from Fidelity and TIAA.

News from HR - Read More…

Nursing Staff Recognition Week: May 7 - 11

A week's worth of events and activities have been planned in honor of nursing staff recognition week. A new event for this year: the NSRW committee will be screening the film “The American Nurse: Healing America” on Tuesday, May 8 at 10 a.m., 5 Ortho conference room. Find more information here, including a schedule of events.

Nursing Staff Recognition Week: May 7 - 11 - Read More…

Winners of 2018 Elaine M. Hill Award for Distinguished Volunteer Service Honored

Winners of 2018 Elaine M. Hill Award for Distinguished Volunteer Service Honored

Greg and Uma Chugha were presented with the 2018 Elaine M. Hill Award for Distinguished Volunteer Service for their 14 years of service to the Cardiac Rehabilitation Center in Meadowmont.

Winners of 2018 Elaine M. Hill Award for Distinguished Volunteer Service Honored - Read More…

Inpatient Nurses: Fix for 'Incoming Bed Request Status' column in Unit Manager

​Instead of an icon, the 'Incoming Bed Request Status' column in the 'Direct Admits' and 'Incoming Transfers' sections of the Unit Manager​ now displays the bed request status name and how long it has been in that status.

Inpatient Nurses: Fix for 'Incoming Bed Request Status' column in Unit Manager - Read More…

Outpatient Clinics: New Process for Handling Returned Mail

To assist with keeping patient demographics as up-to-date as possible, we will begin routing returned mail back to the mailing clinic starting Tuesday, May 22, so that clinics can flag patient accounts when the address on file is incorrect.

Outpatient Clinics: New Process for Handling Returned Mail - Read More…

Scheduling, Registration Staff: New Hard Stop for Non-RTE Coverages starting May 1

​​Starting Tuesday, May 1, when non-RTE coverages are entered into Epic@UNC, the 'Effective From Date' will now be a hard stop.

Scheduling, Registration Staff: New Hard Stop for Non-RTE Coverages starting May 1 - Read More…

Scheduling & Registration WebEx: Registration and Point of Service referrals for Department of Public Safety and Tricare Patients

The next Registration & Scheduling WebEx training session on May 1 will focus on Registration and Point of Service (POS) referrals for Department of Public Safety (DPS) and Tricare Patients.

Scheduling & Registration WebEx: Registration and Point of Service referrals for Department of Public Safety and Tricare Patients - Read More…

New Medicare ID Cards & Beneficiary Numbers

​Effective April 1, 2018, Medicare now issues new Medicare Beneficiary Numbers (MBI) for Medicare recipients to eliminate Social Security number-based identification. Each beneficiary will receive their own randomly generated MBI.

New Medicare ID Cards & Beneficiary Numbers - Read More…

Providers: Home Health and Hospice Orders through In Basket starting May 1

​​​With the implementation of the Home Health and Hospice Epic@UNC modules on May 1, 2018, providers will begin to see additional In Basket message types requiring action. View details in this Tip Sheet.

Providers: Home Health and Hospice Orders through In Basket starting May 1 - Read More…

Providers: Update to Home Health and Hospice Referral Orders

With the implementation of the Epic@UNC Home Health and Hospice modules on May 1, 2018, the Ambulatory Referral to Home Health (REF34) and the Ambulatory Referral to Hospice (REF35) orders have been modified to reflect additional information. View details in this Tip Sheet.​

Providers: Update to Home Health and Hospice Referral Orders - Read More…

HCAHPS scores available for all UNC Health Care hospitals

The latest Hospital Consumer Assessment of Healthcare Provider Systems (HCAHPS) patient satisfaction scores are available. You can view the scores for all UNC Health Care hospitals and all Triangle-area hospitals.

HCAHPS scores available for all UNC Health Care hospitals - Read More…

Nursing Grand Rounds: CISM? What's that?

Much of living is stressful. Even at work. Sometimes the level of stress gets out of control making functioning difficult. Individuals and teams can call on the Critical Incidents Stress Management team to help handle work stress.

Nursing Grand Rounds: CISM? What's that? - Read More…

BD Heparin Flush Recall and Resupply Information

As you have likely heard, BD had a very large recall of many of their heparin flush syringes. The recall involved nearly 100% of our stock at our hospitals, procedure areas, and clinics as well as all of the stock at our wholesaler (AmerisourceBergen). The recall also involved sodium chloride 0.9% flush syringes, however, the pharmacy’s stock of this item was not impacted. Please place orders as you usually do for resupply.

BD Heparin Flush Recall and Resupply Information - Read More…