My UNC Chart "Get Started" for Providers/Clinicians

My UNC Chart “Get Started” has been live across the system allowing patients to prepare for their upcoming visit. Learn more about how to handle this patient-reported data.

Last year, My UNC Chart “Get Started” went live across the system allowing patients to prepare for their upcoming visit 3 days prior to the appointment within their My UNC Chart account. It is essential that all staff promote this functionality more heavily as it is a requirement for Virtual Visits, Kiosk usage, PROs, etc. It is critical to ensure clinical staff can

  • identify that “Get Started” was completed by the patient
  • reconcile the patient-entered information in the patient’s record

To achieve this end, a provider/clinician video has been created to show providers where they can tell if patients have entered information and the steps for reconciliation. The link to the video is here: https://unchcs.intranet.unchealthcare.org/dept/PQI/coaching/PatientEngagement/Documents/Get%20Started2.mp4

For questions, please contact askmyuncchart@unchealth.unc.edu .

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