Inpatient Provider News

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24

The following outpatient specialties will be converting to a widescreen navigator view as the default in Epic@UNC on Tuesday, Sept. 24: Geriatric Medicine, Nephrology, Orthopedic Surgery, Sports Medicine, Pulmonology & Pediatric Pulmonology, Physical Medicine and Rehabilitation, and Podiatry.

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24 - Read More…

Providers: Add an Interval H&P note via Haiku starting Sept. 17

Per approval by the UNC Health Care Surgical Council for Information Technology (SCIT) workgroup, providers will have the ability to add an interval H&P via Haiku starting Tuesday, Sept. 17. View details and screenshots.

Providers: Add an Interval H&P note via Haiku starting Sept. 17 - Read More…

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5

On Thursday, Sept. 5, the current Remote Tech Telemetry panel will be revised to a default duration of 48 hours. View details and a screenshot.

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5 - Read More…

Providers: Attestations reorganized in Epic@UNC for ease of use

Beginning Sunday July 21, attestations for teaching physician services, shared visits with Advanced Practice Providers (APP), and medical students and procedures will be reorganized for ease of use by providers.

Providers: Attestations reorganized in Epic@UNC for ease of use - Read More…

Providers: ‘Referral Class’ will no longer automatically update based on receiving provider selected in Referrals

Starting Tuesday, June 25, when using Provider Finder in Epic@UNC to make a referral, “Referral Class” will no longer update automatically in Epic@UNC based on the receiving provider selected. Moving forward, providers must update the “Referral Class” field if the referral is intended for an external provider (a provider not using Epic@UNC). We must make this change to ensure referrals are routed correctly most quickly.

Providers: ‘Referral Class’ will no longer automatically update based on receiving provider selected in Referrals - Read More…

Providers: SlicerDicer self-service reporting tools now available in Epic@UNC

To help make data in Epic@UNC more useful for providers, a new self-service reporting tool called 'SlicerDicer' is now available that offers providers intuitive and customizable options to explore data, spot trends and search for patients who meet specified criteria. View details at this Intranet link.

Providers: SlicerDicer self-service reporting tools now available in Epic@UNC - Read More…

Inpatient Providers: Medication Interactions Link now available within Order Sidebar

An “Interactions” link is now present at the top of the provider's "Manage Orders" sidebar. This link changes color and becomes active when a medication is ordered, and when clicked, displays the list of medication interactions prior to signing the order. This link will provide information on dosing, drug-drug, drug-allergy, drug-food and other patient safety related interactions. View details in this Tip Sheet.

Inpatient Providers: Medication Interactions Link now available within Order Sidebar - Read More…

GRAChIE, DaVita Dialysis data now available in Epic@UNC via Care Everywhere

​Epic@UNC is now connected to the Georgia Regional Academic Community Health Information Exchange (GRAChIE)​ and the DaVita Health Information Exchange through the eHealthExchange, which means that this means that UNC Health Care providers can access clinical documentation from GRAChIE and DaVita patients in Epic@UNC directly in a patient’s chart.​

GRAChIE, DaVita Dialysis data now available in Epic@UNC via Care Everywhere - Read More…

Coming in May: New Value Care Banner Colors in Epic@UNC Help Identify Exclusive/Narrow Network Populations

In early May 2019, new green-colored banners in Epic@UNC will identify patients aligned to an exclusive or narrow network Value plan, including the Cigna Connect ACA and BCBS Blue Value ACA plans. These two patient populations have limited or no out-of-network coverage, and their care should remain with a UNC Health Alliance provider or facility.

Coming in May: New Value Care Banner Colors in Epic@UNC Help Identify Exclusive/Narrow Network Populations - Read More…

Inpatient Wound Orders Updated April 6

A new Wound Module will be introduced in Epic@UNC on Saturday, April 6 that will introduce a new Wound Dressing Order (NUR426) that will replace ~80 separate dressing type orders.

Inpatient Wound Orders Updated April 6 - Read More…

Video previews of new features coming with Epic@UNC Upgrade now available

You can now watch 90-second video previews of many of the new features that will be available on April 6 with our Epic@UNC Upgrade. The videos are sorted by specialty at this Intranet link.

Video previews of new features coming with Epic@UNC Upgrade now available - Read More…

Providers: New Neonatal Total Fluids order implemented Jan. 8

​​​A new Neonatal Total Fluids order were implemented in Epic@UNC on Tuesday, Jan. 8, replacing the current total fluid order in neonatal order sets/sections within order sets, and added to your entity’s preference list to be ordered outside of order sets as well. View details and a screenshot.

Providers: New Neonatal Total Fluids order implemented Jan. 8 - Read More…

Providers: Dec. 26 Order Set updates

The 'GYN General surgery Post-Op' Order Set in Epic@UNC will be updated for all entities on Tuesday, Dec. 26. View details.

Providers: Dec. 26 Order Set updates - Read More…

New Feeding Tube Orders, Order Set coming Dec. 11

Effective Tuesday, Dec. 11, 2018, a new Feeding Tubes Order (NUR796A) and two panels will replace three existing orders. View details and screenshots.

New Feeding Tube Orders, Order Set coming Dec. 11 - Read More…

Standardized Heparin adult continuous infusion concentrations coming Dec. 12

Per the UNC Health Care System Pharmacy Compounding Services Advisory Council (CSAC), the following standardized adult continuous infusion concentrations will go-live on Wednesday, Dec. 12. Drug Pump libraries will be updated on Dec. 12 to contain the new infusion concentrations and all other concentrations will be removed.

Standardized Heparin adult continuous infusion concentrations coming Dec. 12 - Read More…

Providers: New Feeding Tube Orders, Order Set

Effective Tuesday, Dec. 11, 2018, a new Feeding Tubes Order (NUR796A) and two panels will replace three existing orders.

Providers: New Feeding Tube Orders, Order Set - Read More…

Impact of Nov. 4 Daylight Saving Time change

The time will ‘fall back’ from 1:59 a.m. to 1 a.m. on Sunday, Nov. 4. Review the impact the time change will have on equipment (glucometers) and documentation (ADT, MAR, I/O, Graphs, Work List, Doc Flowsheets, ASAP - ED, Beaker Labs, and Stork Obstetrics) at this link.

Impact of Nov. 4 Daylight Saving Time change - Read More…

Inpatient Nurses, Providers: Wound VAC orders renamed to 'Negative Pressure Wound Therapy'

Effective Thursday, Nov. 1, the "Wound VAC" orders in Epic@UNC will be remaned to “Negative Pressure Wound Therapy” as Wound VAC is a brand name and not the actual procedure itself. View details and a screenshot.

Inpatient Nurses, Providers: Wound VAC orders renamed to 'Negative Pressure Wound Therapy' - Read More…

Providers, Clinic Staff: How to Use, Update Patient-Entered Information

​Earlier this year, new functionality in My UNC Chart​ was released that allows patients to enter/update their history, problems, allergies, and medications via My UNC Chart. Check out this short two-minute video on how to view and use the patient-entered information.

Providers, Clinic Staff: How to Use, Update Patient-Entered Information - Read More…

Mission Health data now available in Epic@UNC via Care Everywhere

Epic@UNC is now connected to Asheville-based Mission Health through the eHealthExchange; this means that UNC Health Care providers can access clinical documentation from Mission Health patients in Epic@UNC directly in a patient’s chart.

Mission Health data now available in Epic@UNC via Care Everywhere - Read More…

Prescribers: Ensure you have an active account with NC Controlled Substances Reporting System to continue using PDMP link in Epic@UNC

Starting Friday, Oct. 5, the State of North Carolina will require all prescribers accessing the NC Controlled Substance Reporting System (NC CSRS) report from the one-click PDMP link in Epic@UNC​ to have a registered account with the NC CSRS. To ensure uninterrupted access to data via the PDMP Link within Epic@UNC, follow the steps at this page.

Prescribers: Ensure you have an active account with NC Controlled Substances Reporting System to continue using PDMP link in Epic@UNC - Read More…

Providers: New BPA when selecting Kwashiokor as a diagnosis

​Kwashiorkor is severe form of malnutrition that is most common in developing regions of the world and should rarely be used as a diagnosis/problem list. A new BPA was developed to warn providers to verify that they are selecting a diagnosis that is rarely seen in patients in the US and to consider another diagnosis that is more suited for the patients they are treating. View details and a screenshot.

Providers: New BPA when selecting Kwashiokor as a diagnosis - Read More…

Enhancements coming Sept. 9, 11

A number of enhancements will go into effect in Epic@UNC following the planned downtime sche​duled from 1 - 3 a.m. on Sunday morning, Sept. 9. Review the files at this link to see the improvements that are coming in your specialty.

Enhancements coming Sept. 9, 11 - Read More…

Providers: Dragon maintenance update scheduled during Sept. 9 Epic@UNC downtime

ISD will install a Dragon maintenance update between 1 – 3 a.m. Sunday, Sept. 9, during the planned Epic@UNC downtime. This update will take 5 – 7 minutes to install and will not change any functionality in Dragon.

Providers: Dragon maintenance update scheduled during Sept. 9 Epic@UNC downtime - Read More…

Providers: Inpatient Orders to contain additional Entity-Specific Facility List Options

In an effort to make ordering as efficient as possible for all UNC Health Care providers, starting Tuesday, Sept. 4, all entities will have entity-specific facility list orders available in their Preference List Composer.

Providers: Inpatient Orders to contain additional Entity-Specific Facility List Options - Read More…

Order Set Updates: One new, three revised as of Sept. 4

Please review the Order Sets that will be revised and the new Order Set that will be available starting Tuesday, Sept. 4.

Order Set Updates: One new, three revised as of Sept. 4 - Read More…

Post-Op Order Sets updated Aug. 28 for multiple specialties

Representatives from Surgery, cardiology and Anesthesia have worked together in consultation with the Legal Department to revise the patient code status in the OR as reflected on the patient header. The next phase of this project will take place on Tuesday, Aug. 28, with updates to Post-Op Order Sets for multiple specialties. ​

Post-Op Order Sets updated Aug. 28 for multiple specialties - Read More…

Improvements to Lab Results view in Chart Review coming Sept. 4

Starting Tuesday, Sept. 4, clinicians will see a number of improvements to the Lab Results view in Chart Review. View the list of enhancements​ and a screenshot of the new view below:

Improvements to Lab Results view in Chart Review coming Sept. 4 - Read More…

Providers: Order Sets updated Aug. 7

​​Please review the Order Set updates and new Order Panel that went into effect Aug. 7, 2018​.

Providers: Order Sets updated Aug. 7 - Read More…

Providers: Author’s name in ‘Notes’ tab of Chart Review reverted to display as ‘Last, First’

The most recent update to Epic@UNC changed the display format of the author’s name in the ‘Notes’ tab in Chart Review to ‘First, Last.’ This display setting has been reverted back to a ‘Last, First’ display so that you can more easily find Notes. ​

Providers: Author’s name in ‘Notes’ tab of Chart Review reverted to display as ‘Last, First’ - Read More…

Enhancements coming July 15, July 17 in Epic@UNC - View Details for Your Area

​​​​​​A number of enhancements will go into effect in Epic@UNC either following the planned Epic@UNC downtime on Sunday morning, July 15, or on Tuesday, July 17. Review the files for your specialty at this link to see the improvements coming in your area.

Enhancements coming July 15, July 17 in Epic@UNC - View Details for Your Area - Read More…

Providers: Save time using one-click access to Controlled Substances Reporting System (CSRS)

Providers can now check the prescription drug monitoring program (PDMP) with one-click in Epic@UNC. In the first week of use, more than 340 providers accessed more than 1,350 PDMP reports using this new functionality. When compared to the prior workflow, we estimate that this change has already saved providers more than 54 hours in the first week! Watch a short video and review details at this link.

Providers: Save time using one-click access to Controlled Substances Reporting System (CSRS) - Read More…

Providers: One-click access to NC Controlled Substances Reporting System (CSRS) coming June 27

​​​​​​​​​​​To make it easier for UNC Health Care providers to check the North Carolina Controlled Substances Reporting System (CSRS), a new one-click link to the prescription drug monitoring program (PDMP) will be available in Epic@UNC for providers starting Wednesday, June 27. View a video preview at this link.

Providers: One-click access to NC Controlled Substances Reporting System (CSRS) coming June 27 - Read More…

Order Sets revised and retired as of June 14

Please review the Order Sets that are scheduled to be revised or retired on Thursday, June 14.

Order Sets revised and retired as of June 14 - Read More…

Providers: Order Set revisions effective June 12 to save a click

To save a click for providers in Discharge Order Sets, starting Tuesday, June 12, the Discharge Instructions/Call MD order composer will no longer automatically open when checking the orders below. The order composer will only open when additional information is needed, such as a wildcard “***” that has been unanswered.​

Providers: Order Set revisions effective June 12 to save a click - Read More…

Inpatient Providers: Order Sets updated May 24

Please review the Order Set updates that are scheduled to go into effect May 24, 2018.

Inpatient Providers: Order Sets updated May 24 - Read More…

Providers: Lab, Lab Requisition, and Orders Only encounter types now hidden by default on ‘Encounters’ tab in Chart Review

The following encounter types will now be hidden by default on the ‘Encounters’ tab in Chart Review: Lab, Lab requisition, and Orders Only. This will not affect the way providers use these encounters or anything outside of the Encounters tab.

Providers: Lab, Lab Requisition, and Orders Only encounter types now hidden by default on ‘Encounters’ tab in Chart Review - Read More…

Inpatient Providers: Active Orders Index Report to only pull in inpatient medications starting May 8

To reduce confusion, starting Tuesday, May 8, the 'Current Scheduled Medications,' 'Current Continuous Medications' and Current PRN Medications' in the Active Orders Index Report will only pull in INPATIENT medications regardless of when med reconciliation is done.

Inpatient Providers: Active Orders Index Report to only pull in inpatient medications starting May 8 - Read More…

Tip Sheet: How to help veterans opt-in to sharing their VA patient records

Many veterans receive care at UNC Health Care. Though we have an information exchange already in place with the US Department of Veterans Affairs (VA), the VA cannot share health information unless a veteran-signed authorization form (VA Form 10-0484) is on file with the VA. View the steps to help a veteran complete form 10-0484 in this Tip Sheet.​​

Tip Sheet: How to help veterans opt-in to sharing their VA patient records - Read More…

Providers: Update to Home Health and Hospice Referral Orders

With the implementation of the Epic@UNC Home Health and Hospice modules on May 1, 2018, the Ambulatory Referral to Home Health (REF34) and the Ambulatory Referral to Hospice (REF35) orders have been modified to reflect additional information. View details in this Tip Sheet.​

Providers: Update to Home Health and Hospice Referral Orders - Read More…

Providers: Home Health and Hospice Orders through In Basket starting May 1

​​​With the implementation of the Home Health and Hospice Epic@UNC modules on May 1, 2018, providers will begin to see additional In Basket message types requiring action. View details in this Tip Sheet.

Providers: Home Health and Hospice Orders through In Basket starting May 1 - Read More…

Video: Using User Dictionaries in Epic@UNC

No one likes typing - watch this 90-second video to see how you can customize your personal 'User Dictionary' in Epic@UNC to turn abbreviations into full words/phrases and reduce the time you type!

Video: Using User Dictionaries in Epic@UNC - Read More…

Inpatient Providers: New option to send Discharge Summary to Care Teams

Inpatient providers now have the option to send discharge summaries to Care Teams (Ambulatory specialists involved in a patient’s care). View details and screenshots at this Intranet link.

Inpatient Providers: New option to send Discharge Summary to Care Teams - Read More…

Post-Acute Services Go-Live in Epic@UNC on May 1

At 7 a.m. on Tuesday, May 1, multiple Home Health, Home Hospice and SECU Hospice House locations will go live on Epic@UNC. View details of the locations at UNC Medical Center, REX, Johnston, Pardee, Nash and Shared Services locations impacted at this link.

Post-Acute Services Go-Live in Epic@UNC on May 1 - Read More…

Providers: Disregard deficiency letters in InBasket dated April 10, 11

On April 10, a new workflow for monitoring aging deficiencies in Epic@UNC created a bug that sent multiple deficiency notification letters out erroneously to providers across UNC Health Care. Please disregard any deficiency letters in your InBasket dated April 10 and 11.

Providers: Disregard deficiency letters in InBasket dated April 10, 11 - Read More…

WebEx: How to find data in Chart Review

All users with access to Chart Review are invited to join a Webex detailing 'How to Find Data in Epic@UNC (aka Using Breadcrumbs in Chart Review)' from noon - 1 p.m. Thursday, April 26.

WebEx: How to find data in Chart Review - Read More…

Providers: 'Extend' button returning to 'Open Orders' and 'Overdue Results' folder in In Basket

The 'Extend' button will be re-added to the 'Open Orders' and 'Overdue Results' folder in In Basket on April 12, which will allow users to extend the Expected and/or Expiration dates up to 365 days beyond the Order date.

Providers: 'Extend' button returning to 'Open Orders' and 'Overdue Results' folder in In Basket - Read More…

Providers: Use ADT20 "Reassign Primary Provider Team" order when making changes to the Primary Provider Team

Starting Tuesday, April 10, the “Service” field is no longer available in ADT orders and it is now assigned by the Primary Team selection when ADT orders are signed. If the incorrect primary provider team was selected or if the primary provider team needs to be updated, use the “Reassign Patient Primary Provider Team” order (ADT20).

Providers: Use ADT20 "Reassign Primary Provider Team" order when making changes to the Primary Provider Team - Read More…

Providers: 'IP TXP Lung Transplant Evaluation' order set updated April 10

The 'IP TXP Lung Transplant Evaluation' order set is scheduled to be updated on April 10 for UNC Medical Center providers.

Providers: 'IP TXP Lung Transplant Evaluation' order set updated April 10 - Read More…

Epic@UNC Updates coming April 8 and April 10

Providers and staff in outpatient clinics, the Emergency Department, inpatient units, and the inpatient pharmacy will notice the updates listed at this Intranet link in Epic@UNC starting at 2:30 a.m. Sunday, April 8 (following the planned downtime​) or on Tuesday, April 10.

Epic@UNC Updates coming April 8 and April 10 - Read More…

Providers - Order Set updates effective March 28, April 2 and 3

Please review the following Order Sets that are either new or will be updated on Wednesday, March 28, Monday, April 2 and Tuesday, April 3.

Providers - Order Set updates effective March 28, April 2 and 3 - Read More…

Telemetry Panel changes effective April 4

On Wednesday April 4, Telemetry panels will be removed from all order sets and personal preference lists. This new panel will be placed into order sets and will be available for providers to customize and save into their preference list.

Telemetry Panel changes effective April 4 - Read More…

Inpatient Providers: Use ‘.SEPSISEXAM’ smartphrase for any patient receiving early sepsis treatment

Providers should utilize the .SEPSISEXAM smartphrase in any note for a patient receiving early sepsis treatment (the sepsis bundle). View details and a screenshot at this Intranet link.

Inpatient Providers: Use ‘.SEPSISEXAM’ smartphrase for any patient receiving early sepsis treatment - Read More…

Ambulatory Providers: Video tips on Pre-charting, wrapping up a visit

Watch two short videos from Epic at this Intranet link for tips on pre-charting and wrapping-up a clinic visit.​ There are more than 50 short videos (~90 seconds each) available in the Epic@UNC Training Library for providers with tips on a variety of subjects.

Ambulatory Providers: Video tips on Pre-charting, wrapping up a visit - Read More…

Daylight Saving Time Change and impact on equipment/documentation

The time will 'spring forward' from 1:59 to 3 a.m. on Sunday, March 11. Review these details to avoid any issues with equipment and Epic@UNC documentation.

Daylight Saving Time Change and impact on equipment/documentation - Read More…

Providers: Two improvements to order composer for ambulatory referral orders coming March 13

There are two important improvements to the order composer for ambulatory referral orders starting on Tuesday, March 13, as part of the larger improvements to referral order routing behind the scenes.

Providers: Two improvements to order composer for ambulatory referral orders coming March 13 - Read More…

Cardiovascular PACS system downtime March 2 – 3: Cardiology images unavailable during this time

The Fuji Synapse Cardiovascular PACS system will experience a downtime from 10 p.m. Friday, March 2, until 6 a.m. Saturday, March 3. During the downtime, all departments will be unable to access SynapseCV Cardiology images.

Cardiovascular PACS system downtime March 2 – 3: Cardiology images unavailable during this time - Read More…

Ambulatory Providers, Staff: BPA updates coming Feb. 2

Please review changes that are coming Friday, Feb. 2, to improve the view and usability for Best Practice Advisories in Epic@UNC for outpatient providers/staff.

Ambulatory Providers, Staff: BPA updates coming Feb. 2 - Read More…

Providers: View Anticoagulation data in the Synopsis Activity

​Starting Monday, Jan. 29, clinicians in Family Medicine, Internal Medicine, Cardiology, and Pediatric Cardiology will be able to view a patient's anticoagulation information in the 'Synopsis' activity and visually compare data in both a flowsheet and a graphical format on the same screen. View a screenshot at this Intranet link.

Providers: View Anticoagulation data in the Synopsis Activity - Read More…

Steps to determine if an ABN applies to your department

Therapy Plans and Oncology Treatment Plans now trigger Advanced Beneficiary Notices (ABNs) for procedures (labs) and medications. These ABN’s are visible to every department; however, it may not be appropriate for a particular department to address an ABN from a therapy/ treatment plan. It is important that departments know how to determine if the ABN’s should be addressed. Click here to see how you can determine where the ABN came from, and, whether it applies to your department.

Steps to determine if an ABN applies to your department - Read More…

Inpatient Providers: Requirement to identify provider care team for consult orders begins Jan. 16

Beginning, Tuesday, Jan. 16, 2018, inpatient providers at Chatham, Caldwell, High Point Regional, Johnston Health, and Pardee Hospital will be required to answer the question “Which provider care team?” when placing Inpatient Provider Consult orders.

Inpatient Providers: Requirement to identify provider care team for consult orders begins Jan. 16 - Read More…

Providers: New Order Set for CAR Hypothermia Induced Rewarming

A new Order Set (CAR Hypothermia Induced/Rewarming 3040000441) will be introduced Thursday, Jan. 4 and replace several existing order sets. Providers should print their own order set versions before Jan. 10, 2018 (when the existing order sets will be retired).

Providers: New Order Set for CAR Hypothermia Induced Rewarming - Read More…

Outpatient Providers: Preferred Lab Entry Update

Starting Jan. 8, outpatient providers will be able to enter a preferred lab for patients in the 'Demographics' section so that if a patient’s insurance requires them to use a specific lab, this lab will defaulted during order entry. View a screenshot at this Intranet link.

Outpatient Providers: Preferred Lab Entry Update - Read More…

Epic@UNC enhancements for providers and staff coming Jan. 7

Following the Epic@UNC downtime planned from 1 - 2:30 on Sunday morning, Jan. 7, users in the following disciplines will notice enhancements in Epic@UNC: Ambulatory, Inpatient, ASAP (Emergency Department), Beaker (Labs), Willow (Pharmacy), Cupid (Cardiology), Radiant (Radiology), Optime (ORs). View details at this Intranet link.

Epic@UNC enhancements for providers and staff coming Jan. 7 - Read More…

Effective Dec. 28: Changes in Epic@UNC when prescribing Opioids/Narcotics

Starting Thursday, Dec. 28, providers will see several updates to the Order Composer screen in Epic@UNC for Schedule II and III opioids and narcotics. View a screenshot and details at this Intranet link.

Effective Dec. 28: Changes in Epic@UNC when prescribing Opioids/Narcotics - Read More…

Effective Jan. 1: Changes in opioid prescription laws

Approximately 1,200 deaths each year in North Carolina are attributed to opioid-related overdoses. Effective Jan. 1, 2018, new requirements in the NC STOP (STrengthen Opioid misuse Prevention) Act go into effect for Schedule II and III opioids and narcotics. View details at this Intranet link.

Effective Jan. 1: Changes in opioid prescription laws - Read More…

Starting Jan. 1: e-Prescribing available for Controlled Substances

To help make the process of complying with new NC STOP Act restrictions easier for you and a better experience for our patients, effective Jan. 1, 2018, providers will have the OPTION to e-prescribe controlled substances (including opioids). You can keep printing controlled substances scripts, but we recommend e-prescribing to save you time and paperwork.

Starting Jan. 1: e-Prescribing available for Controlled Substances - Read More…

Providers: Update to 'Close the Loop' referral letter, follow-up process when a clinic/service is unable to contact a patient

T​o save time for providers and simplify our processes, Care Access & Service Integration (CASI), in collaboration with Information Services Division (ISD), have updated the verbiage of the “Unable to Contact Patient” close the loop letter.

Providers: Update to 'Close the Loop' referral letter, follow-up process when a clinic/service is unable to contact a patient - Read More…

Providers: New Newborn Nursery Admission Order Set ​

On Dec 13, 2017, a new Newborn Nursery Admission orderset will go into Epic@UNC and three existing Order Sets will be retired and no longer be available. See details at this Intranet link.

Providers: New Newborn Nursery Admission Order Set ​ - Read More…

Providers: Revised Epic@UNC Order Sets

Revised Order Sets are now available in Epic@UNC for "Cardiac Catheterization Post-Procedure/Post-op" and "CTS LVAD Post-Op." View details at this Intranet link.

Providers: Revised Epic@UNC Order Sets - Read More…

Providers: New, revised order sets available

Six new order sets are available in Epic@UNC for providers, and eight order sets have been revised. View details at this Intranet link.

Providers: New, revised order sets available - Read More…

New Reminder Letter Will Appear When Patients are Referred without a Department

Referral orders with no ‘referred to’ department for inpatients or patients in the emergency rooms cannot be routed for scheduling. Beginning Nov. 15, 2017, a new “close the loop” letter will remind ordering providers in these settings to include a specific referred to department in their referral order. This measure was put in place in order to reduce lost referrals and ensure that patients have timely access to our providers.

New Reminder Letter Will Appear When Patients are Referred without a Department - Read More…

Planned Epic@UNC Downtime Nov. 5 during Daylight Saving Time Change

Epic@UNC will be unavailable between 1 - 2 a.m. Sunday morning, Nov. 5. The total downtime will last two hours, including the hour that we will 'fall back.' Plan to use your downtime processes and forms​ during this downtime. ​

Planned Epic@UNC Downtime Nov. 5 during Daylight Saving Time Change - Read More…

Epic@UNC enhancements have arrived

The updates listed at this Intranet link were implemented in Epic@UNC on Wednesday, Oct. 18 to improve improve the workflows related to analytics, ASAP (emergency department), Cadence (scheduling and registration), ClinDoc (inpatient), Cupid (cardiology), Radiant (Radiology), Optime (Surgery), and Research.

Epic@UNC enhancements have arrived - Read More…

Inpatient/ED After Visit Summary updates

Several changes to the Inpatient/ED After Visit Summary (AVS) will be effective Wednesday, Oct. 18. The key change is that the AVS will now be two documents to ensure the page break between the patient's information and the signature page is consistent. See a screenshot at this Intranet link.

Inpatient/ED After Visit Summary updates - Read More…

Providers: New process for signing the FL2

Beginning with the deployment of the new Epic@UNC Case Management module on Oct. 18, providers will use the 'Notes' activity to review, update, and sign the FL2 and other discharge placement forms. Click here for the Tip Sheet.

Providers: New process for signing the FL2 - Read More…

Inpatient Providers, Nurses: New BPA starting Oct. 18 for patients with an infection but no isolation order

Following the Oct. 18 implementation of the Epic@UNC Infection Control module, a new Best Practice Advisory (BPA) will fire for providers, nurses and scribes when a patient's hospital encounter is opened and the patient has an infection but there is no isolation order in the chart.

Inpatient Providers, Nurses: New BPA starting Oct. 18 for patients with an infection but no isolation order - Read More…

Providers: New documentation tool coming Oct. 18 for patients' sexual orientation, gender identity data

On Wednesday, Oct. 18, 2017, providers will see a new documentation tool in Epic@UNC that enables them to collect patients' gender identity and sexual orientation data and offer clinicians more information to tailor care to LGBTQ patients’ unique health care needs. View details and screenshots at this Intranet link.

Providers: New documentation tool coming Oct. 18 for patients' sexual orientation, gender identity data - Read More…

Video for Providers: Write orders faster using your Personal Preference List

Watch the two videos at this Intranet link to view tips on how to setup and organize your personal Preference List to help write orders faster and more efficiently.

Video for Providers: Write orders faster using your Personal Preference List - Read More…

Providers: New Inbasket folder for referral notification letters

Beginning Monday, Oct. 2, referral notification letters will now be sent to a new Inbasket folder called 'REFERRAL LETTER REVIEW.' The new folder will allow providers to forward the referral message with comments to another user.

Providers: New Inbasket folder for referral notification letters - Read More…

"Recipient Lookup" search returned to original functionality

The "Recipient Lookup" screen was updated Sept. 13 in Epic@UNC so the "Near" field defaulted to "Home." As of Sept. 21, this default of "Home" has been removed and will no longer default in the "Near" field.

"Recipient Lookup" search returned to original functionality - Read More…

Providers: A “Happy Together” overview of external data in Epic@UNC

Watch a video detailing how the new ‘Happy Together’ feature allows users to view external clinical data from Care Everywhere and claims data (from payer contracts) alongside other information in the Epic@UNC chart.

Providers: A “Happy Together” overview of external data in Epic@UNC - Read More…

Inpatient staff: 2017 Flu "Best Practice Advisory" now effective

Beginning Wednesday, Sept. 19, inpatient caregivers began seeing a "Best Practice Advisory" (BPA) in Epic@UNC to ensure that we screen all appropriate patients who should receive a flu vaccine.

Inpatient staff: 2017 Flu "Best Practice Advisory" now effective - Read More…

Pulmonologists, Inpatient Providers: PFT results available under 'Results Review'

Pulmonary Function test results (once the study is resulted into Epic@UNC) are now available under 'Results Review' of the patient’s chart. View a screenshot at this Intranet link.

Pulmonologists, Inpatient Providers: PFT results available under 'Results Review' - Read More…

Providers: Updates to save you clicks coming Aug. 28

Please review the efficiency updates at this Intranet link that are coming Aug. 28 that we estimate will save some providers up to 7 - 10 clicks and 10 or more keystrokes! The biggest change is that providers will no longer be required to enter their password when signing non-controlled medications.

Providers: Updates to save you clicks coming Aug. 28 - Read More…

Providers: Updates to save you clicks coming Aug. 28

Please review the efficiency updates coming Aug. 28 that we estimate will save some providers up to 7 - 10 clicks and 10 or more keystrokes!

Providers: Updates to save you clicks coming Aug. 28 - Read More…

Providers: Please review the Code Status for all inpatients

If your patient’s Code Status in the patient header is listed as “Prior," please place a new code status order so that an active code order is on the patient’s current encounter. Following Go-Live #6, there is a new code status indicator of “Prior,” which represents that the patient had a previous code order on file that is no longer active for the current encounter.

Providers: Please review the Code Status for all inpatients - Read More…

Ambulatory Providers, Staff: Ensure patients checked-in and ‘Reason for Visit’ selected

Pre-charting, which allows ambulatory providers to get a head start on documentation for future visits, is one of the new features of the upgraded Epic@UNC. Providers can ‘pre-chart’ and then, if the patient ‘no-shows’ an appointment, the data is deleted within 30 days.

Ambulatory Providers, Staff: Ensure patients checked-in and ‘Reason for Visit’ selected - Read More…

Ambulatory referrals to UNC Health Care providers to no longer print by default

Beginning Monday, Aug. 14, ambulatory referrals to UNC Health Care (internal) providers will no longer print by default.

Ambulatory referrals to UNC Health Care providers to no longer print by default - Read More…

Providers: Inbasket Cards Managed from your Schedule coming Aug. 7

On Monday, Aug. 7, providers will see a new 'Card' view in InBasket that will allow them to take action on messages from one screen. InBasket cards will make checking up on results, refill requests, responding to calls and My UNC Chart messages much faster! View a screenshot at this Intranet link.

Providers: Inbasket Cards Managed from your Schedule coming Aug. 7 - Read More…

RESOLVED Providers: Review ‘Other Orders’ tab in Chart Review for patients’ colonoscopy history

UPDATE: THIS ISSUE HAS BEEN RESOLVED AS OF 10 AM THURSDAY, AUG. 3. At this time, Epic@UNC is not accurately reflecting a patient’s history of external colonoscopies (those completed outside of UNC Health Care). The Epic@UNC team is actively working to resolve this issue. In the meantime, the ambulatory Colon Cancer Screening BPAs have been turned off. Please use the 'Other Orders' tab in Chart Review to view a patients colonoscopy history.

RESOLVED Providers: Review ‘Other Orders’ tab in Chart Review for patients’ colonoscopy history - Read More…

Providers: Click 'Details' button in 'Notes' window to view all options

Since Go-Live #6, some providers have been unable to see consult or procedure orders when writing notes, unable to link a note to an order, or unable to identify a note for co-sign. To fix these issues, make sure you select the 'Details' button in the 'Notes' window to access all of these options. Once selected, these details will remain open for all your patients moving forward.

Providers: Click 'Details' button in 'Notes' window to view all options - Read More…

Inpatient Providers: New ‘Power Setting’ added to ‘Neo-Infant Vent’ order

Any providers who order a Neo-Infant Vent after Tuesday, Aug. 1, will see a new ‘Power Setting’ option on the order. This setting should only be used at UNC REX, but will be seen by any providers across UNC Health Care using this order.

Inpatient Providers: New ‘Power Setting’ added to ‘Neo-Infant Vent’ order - Read More…

Inpatient staff: Review filters to ensure you can see Point of Care Testing orders

Some clinicians have had difficulty finding the Point of Care Testing (POCT) orders when manually entering results via the Worklist. The filters on the 'Enter Edit Results' window needs to be reviewed to make sure that the date range is appropriate. This Tip Sheet reviews how to adjust filters to locate POCT orders and then how to manually enter the results.

Inpatient staff: Review filters to ensure you can see Point of Care Testing orders - Read More…

Ambulatory providers, staff: Steps to ensure you can close encounters

Some users are receiving an error message when trying to close encounters. These errors are due to a lack of clinical documentation in the encounter.

Ambulatory providers, staff: Steps to ensure you can close encounters - Read More…

Ambulatory Providers: Steps to prevent error when attesting to clinic notes

Please review the steps needed to prevent an error some ambulatory providers are receiving when trying to attest to clinic notes.

Ambulatory Providers: Steps to prevent error when attesting to clinic notes - Read More…

Inpatient Providers: Ensure each patient has 'Primary Provider Team' designated

Following Go-Live #6, the Primary Provider Team has higher visibility to make it easier for all on the patient’s treatment team to know who is the primary team to contact. It has come to our attention that not all patients have a Primary Provider Team designated. Please take a few seconds to verify that patients assigned to your service team, practice group, or coverage group have a Primary Provider Team designated.

Inpatient Providers: Ensure each patient has 'Primary Provider Team' designated - Read More…

Providers: Steps to print Patient Lists in your office/home

The default option for printing patient lists (and several other file types) was changed at Go-Live #6. Review the steps in this Tip Sheet to see how you can print patient lists (and other items noted in the Tip Sheet) to a local printer at your office/home.

Providers: Steps to print Patient Lists in your office/home - Read More…

Ambulatory Providers and Support Staff: Updates to method of entering external results into Health Maintenance

Effective July 22 with Go-Live #6, the Quick Abstraction option (under Quick Navigators) and the HM Results Console (in an Abstract Encounter) are being removed from Epic@UNC in order to promote accurate clinical documentation of Health Maintenance procedures and labs done outside of the UNC Health Care System.

Ambulatory Providers and Support Staff: Updates to method of entering external results into Health Maintenance - Read More…

New Go-Live #6 video overviews now available

New videos detailing features specific to Epic@UNC coming with Go-Live #6 are now available for the following groups: inpatient, ambulatory, anesthesia, labs, cardiology, emergency department, and surgery services.

New Go-Live #6 video overviews now available - Read More…

Providers: Plan to drop in at a Provider Engagement Center

All providers are invited to drop in at an Epic@UNC Provider Engagement Center (PEC) in July to get a preview of new features coming with Go-Live #6. Please bring your laptop and smartphone so you can preview the new features on both devices.

Providers: Plan to drop in at a Provider Engagement Center - Read More…

What's Coming with Go-Live #6?: Start Home Meds with Future Dates

Starting July 22 with Go-Live #6, if a home med has a future start date and inpatient providers choose to order it upon admission, they can choose whether the inpatient order should start today or on a future date.

What's Coming with Go-Live #6?: Start Home Meds with Future Dates - Read More…

What's Coming with Go-Live #6?: Fewer clicks for Clinic Administered Meds

Starting July 22 with Go-Live #6, the 'Administer' button is now available without having to navigate to 'More Activities' > 'MAR' or navigating back to the Multi-Provider Schedule and clicking on the Clinic Administered Icon.

What's Coming with Go-Live #6?: Fewer clicks for Clinic Administered Meds - Read More…

What's Coming with Go-Live #6?: What's New in this Note?

Starting July 22 with Go-Live #6, providers will be able to select 'Hide copied text' on any note to turn any text copied from a previous note (or other sources) grey.

What's Coming with Go-Live #6?: What's New in this Note? - Read More…

What's Coming with Go-Live #6?: Create Inpatient Orders from PTA Meds

Starting July 22 after Go-Live #6, the 'Reconcile PTA Meds' section of the 'Discharge Readmit' navigator will allow inpatient providers to place Inpatient Orders from Prior To Admission (PTA) meds for patients who are being discharged from one facility and readmitted to another.

What's Coming with Go-Live #6?: Create Inpatient Orders from PTA Meds - Read More…

What's Coming with Go-Live #6: Inpatient Provider Checklist

Beginning July 22 with Go-Live #6, inpatient providers will see a new 'Provider Checklist' report on the Patient List screen showing all required tasks for Admission, Discharge, and Daily Rounds.

What's Coming with Go-Live #6: Inpatient Provider Checklist - Read More…

What's Coming with Go-Live #6?: Send Prescriptions to Multiple Pharmacies

Instead of a one-by-one process, providers will see a 'grid view' beginning July 22 to more easily send prescriptions to multiple pharmacies.

What's Coming with Go-Live #6?: Send Prescriptions to Multiple Pharmacies - Read More…

What's Coming with Go-Live #6: Personalized Panels in Personalized Order Sets

Inpatient providers will be able to personalize the panels within a personalized Order Set starting July 22 with Go-Live #6. You will be able to select the panels by default and then, within each panel you can choose the details to pull-in for each order.

What's Coming with Go-Live #6: Personalized Panels in Personalized Order Sets - Read More…

Inpatient Providers: Indication, Duration required with each antibiotic order beginning June 20

In accordance with national quality standards for antimicrobial stewardship, an indication for use and duration of therapy will be required with each antibiotic order at UNC Health Care inpatient facilities beginning June 20, 2017.

Inpatient Providers: Indication, Duration required with each antibiotic order beginning June 20 - Read More…

What’s Coming with Go-Live #6?: All-inclusive Order Search

Starting July 22, inpatient providers will see a new all-inclusive Order Search - you will be able to search for Orders, Order Panels, and Order Sets from the same search box.

What’s Coming with Go-Live #6?: All-inclusive Order Search - Read More…

What’s coming with Go-Live #6?: A New and Improved Chart Review

One of the biggest changes providers will note on July 22 is the new and improved Chart Review, which has a cleaner look, built-in filters, and is color-coded to help you quickly find the encounters and information you need.

What’s coming with Go-Live #6?: A New and Improved Chart Review - Read More…

What’s coming with Go-Live #6?: A New Look for Epic@UNC

As we get closer to Go-Live #6, we’re going to start sharing weekly updates about new features that will be available starting July 22. The biggest change everyone will notice immediately on July 22 is the new look of Epic@UNC. The updated design is more modern and there is more white space so that icons and alerts draw your attention more quickly. View screenshots at this Intranet link.

What’s coming with Go-Live #6?: A New Look for Epic@UNC - Read More…

Changes to letters referring providers receive when referrals are unable to be fulfilled

The 'Referral Close the Loop' workgroup has made several changes to letters that referring providers receive automatically when referrals are unable to be fulfilled.

Changes to letters referring providers receive when referrals are unable to be fulfilled - Read More…

Did you know?: Learning Home dashboards in Epic@UNC

Did you know that most users have a Learning Home dashboard in Epic@UNC that provides direct links to educational materials and resources specific to your role, including Tip Sheets, materials used in Epic@UNC Training, tips and tricks, etc.

Did you know?: Learning Home dashboards in Epic@UNC - Read More…

UNC Medical Center Providers: Four orders now automatically included in EEG, EP orders list

When placing an electrophysiology (EP) order at UNC Medical Center, the following four orders will now be automatically included in the ‘UNC Diagnostics --> EEG and EP Orders system list upon signing the order:

UNC Medical Center Providers: Four orders now automatically included in EEG, EP orders list - Read More…

Now Live! - UNC Health Care Clinical Decision Support repository

An initial sampling of system-approved Clinical Decision Support (CDS) documents is now available for all to view in Epic@UNC and in an online repository. Initial CDS documents include 'Antithrombotic Therapies Prior to Radiologic Procedures' and a selection of Pediatric and Emergency Medicine Pathways.

Now Live! - UNC Health Care Clinical Decision Support repository - Read More…

Update to Specimen Source and Specimen Type in Lab Orders

Beginning May 15, the specimen source types for Microbiology and Molecular Microbiology orders will be limited to lab acceptable selections. If your order set or preference list is defaulted with a selection that is no longer available, you will need to update your order default.

Update to Specimen Source and Specimen Type in Lab Orders - Read More…

Did You Know?: Clinical Decision Support resources in Epic@UNC

Providers, did you know that there is a Clinical Decision Support (CDS) dashboard component in Epic@UNC with links to patient care references applicable across several different specialties?

Did You Know?: Clinical Decision Support resources in Epic@UNC - Read More…

Epic@UNC Downtime Forms archive is moving – Update any bookmarks you use

The Epic@UNC Downtime Forms archive is moving on Monday, April 17. Please update any bookmarks you have that link directly to Epic@UNC Downtime Forms. The Downtime Forms are still available from each entity's Intranet home page.

Epic@UNC Downtime Forms archive is moving – Update any bookmarks you use - Read More…

Flu Best Practice Advisory to remain active through April 30

Due to the large number of influenza cases we continue to see across UNC Health Care, the flu Best Practice Advisory (BPA) in Epic@UNC will remain active for both inpatient and outpatient users through April 30, 2017. Please continue to screen patients for influenza and document appropriately.

Flu Best Practice Advisory to remain active through April 30 - Read More…

New alerts for medical providers and nurses on C. difficile testing starting March 29

To reinforce evidence-based C. difficile testing recommendations from Hospital Epidemiology, medical providers and nurses ordering C. difficile tests will see new Best Practice Advisory (BPA) alerts in Epic@UNC starting Wednesday, March 29, if a C. difficile test is ordered on a patient who meets certain criteria.

New alerts for medical providers and nurses on C. difficile testing starting March 29 - Read More…

Providers: Several discharge Order Sets updated March 28 to ensure clarity

The verbiage and placement of follow-up orders in several discharge order sets will be updated Tuesday, March 28, to ensure the action required from each follow-up order is clear.

Providers: Several discharge Order Sets updated March 28 to ensure clarity - Read More…

Inpatient Providers: New order available to order patient education on using Aerosol Devices

Starting Monday, March 27, a new respiratory care order, “Demo or Evaluate Pt Use of Aerosol Device,” will be available so that providers can order patient education from Respiratory Therapists at Chatham Hospital, Johnston Health, Pardee Hospital, and UNC REX Healthcare.

Inpatient Providers: New order available to order patient education on using Aerosol Devices - Read More…

Providers: InBasket Optimization Bundle coming April 3

On Monday, April 3, providers will see several InBasket improvements in Epic@UNC .

Providers: InBasket Optimization Bundle coming April 3 - Read More…

SafetraceTx Blood Bank system downtime Wednesday morning, March 22

There will be a 2-hour SafetraceTX Blood Bank system downtime from 10 a.m. - noon on Wednesday, March 22, 2017, for required system maintenance.

SafetraceTx Blood Bank system downtime Wednesday morning, March 22 - Read More…

New Medicare payment programs (MACRA/MIPS)

‘MACRA’, also known as the Quality Payment Program, has changed how Medicare reimburses physicians and other providers that bill Part B. The good news is that you do not need to change your current clinical practice workflows.

New Medicare payment programs (MACRA/MIPS) - Read More…

Coastal Connect HIE data now available through Care Everywhere

Epic@UNC is now connected to Coastal Connect HIE (CCHIE) through the eHealthExchange, which means that UNC Health Care providers can access patient clinical documentation from CCHIE's eastern North Carolina providers through Epic@UNC's Care Everywhere platform.

Coastal Connect HIE data now available through Care Everywhere - Read More…

Coming March 15: Electronic Prior Authorization (ePA) for prescriptions

Ambulatory providers, clinic staff, managers: On Wednesday, March 15, a new electronic Prior Authorization (ePA) workflow will Go-Live with the goal of reducing the time our providers spend responding to calls and faxes from payers, and ultimately reducing the time patients spend waiting for their prescriptions. View details on three WebEx sessions are scheduled for practice managers and providers to review the ePA workflow.

Coming March 15: Electronic Prior Authorization (ePA) for prescriptions - Read More…

Daylight Saving Time Change and impact on equipment/documentation

The time will 'spring forward' from 1:59 to 3 a.m. on Sunday, March 12. Review these details to avoid any issues with equipment and Epic@UNC documentation. And remember that there is a planned Epic@UNC downtime scheduled from 1:30 a.m. - 4 a.m. on Sunday, March 12.

Daylight Saving Time Change and impact on equipment/documentation - Read More…

Planned Epic@UNC downtime Sunday, March 12

Mar 12, 2017 from 01:30 AM to 04:00 AM Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX,

There is a planned Epic@UNC downtime scheduled from 1:30 - 4 a.m. Sunday morning, March 12. Please note that this downtime occurs during the Daylight Saving Time change (when time springs forward from 1:59 – 3 a.m.), so Epic@UNC will only be down for 90 minutes.

Planned Epic@UNC downtime Sunday, March 12 - Read More…

Lunch and Learn WebEx sessions: How to audit charts

Both ambulatory and inpatient staff are invited to join a two-part WebEx presentation highlighting how to audit charts, especially when surveyors come to our hospitals and clinics.

Lunch and Learn WebEx sessions: How to audit charts - Read More…

OB Providers: C-Section priority choices updated in Delivery Summary

On Wednesday, March 8, the C-Section Priority choices in the 'Delivery Summary' will be updated. View details at this Intranet link.

OB Providers: C-Section priority choices updated in Delivery Summary - Read More…

Senior Alliance ACO Medicare Beneficiaries identified by Value Banner in Epic@UNC

UNC Senior Alliance, the Accountable Care Organization (ACO) of UNC Health Care, began participation in the Next Gen ACO Model on Jan. 1, 2017. As an organization, we are responsible for managing the quality and total cost of care for the Medicare ACO beneficiaries attributed to UNC Senior Alliance providers. On Monday, Feb. 27, employees and providers will begin to see a value banner notification in Epic@UNC identifying Senior Alliance attributed ACO Medicare beneficiaries as either a ‘Value Care Patient’ or a ‘Value Care Patient – Complex.’

Senior Alliance ACO Medicare Beneficiaries identified by Value Banner in Epic@UNC - Read More…

New image viewer for Cardiology Images in Epic@UNC

On Wednesday, March 1, 2017, the image hyperlinks in Epic@UNC for new cardiology studies at UNC Medical Center, UNC REX Healthcare, Caldwell Memorial Hospital, Chatham Hospital, Johnston Health, and Pardee Hospital will transition from SynapseCV to UNC Health Care’s new viewer, called NIL.

New image viewer for Cardiology Images in Epic@UNC - Read More…

Diet order updates at UNC Medical Center, Chatham Hospital, High Point Regional

Beginning Tuesday, Feb. 28, the Epic@UNC diet order drop-down list for UNC Medical Center (including Hillsborough Hospital), High Point Regional Health, and Chatham Hospital will have a new look and functionality.

Diet order updates at UNC Medical Center, Chatham Hospital, High Point Regional - Read More…

Did you know? – Use 'Chart Search' to find things quickly in Epic@UNC

The next time you're in a patient’s chart in Epic@UNC, hit 'Ctrl+Spacebar' on your keyboard (or use the search box in the top right corner) to try out the 'Chart Search' in Epic@UNC. Through Chart Search, you can enter keywords (e.g. - hypertension) and then sort the search results quickly into different categories (problems, notes, meds, labs, etc.).

Did you know? – Use 'Chart Search' to find things quickly in Epic@UNC - Read More…

Inpatient Staff: External Transfers on separate tab of 'Admissions Waiting for Beds' census logs

Inpatient staff using the Epic@UNC census log will notice that the 'Admissions Waiting for Beds' census log now displays incoming External Transfers on a separate tab to help more accurately reflect incoming patient flow.

Inpatient Staff: External Transfers on separate tab of 'Admissions Waiting for Beds' census logs - Read More…

Two planned downtimes for NIL image viewer in Epic@UNC

The image hyperlinks using the NIL Viewer in Epic@UNC will be unavailable for approximately one hour starting at 10:30 p.m. on Tuesday, Feb. 21, and again on Monday, Feb. 27. The image links will work normally once the downtime is complete. PACS systems will be available for image viewing during the downtime.

Two planned downtimes for NIL image viewer in Epic@UNC - Read More…

Point-of-Care interface downtime Feb. 21

Feb 21, 2017 from 09:30 AM to 10:30 AM High Point Regional Health, UNC Medical Center (including Hillsborough Campus), and UNC REX Healthcare,

There is a planned Point-of-Care (POC) interface downtime scheduled from 9:30 - 10:30 a.m. on Tuesday, Feb. 21, at High Point Regional Health, UNC Medical Center, and UNC REX Healthcare. POC devices will remain operational and results will queue up then post in Epic@UNC once the POC downtime is complete.

Point-of-Care interface downtime Feb. 21 - Read More…

Planned Epic@UNC Downtimes Feb. 17 & 19

Feb 19, 2017 from 04:00 AM to 05:30 AM Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX,

As part of a disaster recovery test, two planned Epic@UNC downtimes are scheduled: Epic@UNC will be down for approximately 90 minutes beginning at 1 a.m. Friday, Feb. 17 AND for approximately 90 minutes beginning at 4 a.m. Sunday, Feb. 19.

Planned Epic@UNC Downtimes Feb. 17 & 19 - Read More…

Planned Epic@UNC Downtimes Feb. 17 & 19

Feb 17, 2017 from 01:00 AM to 02:30 AM Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX,

As part of a disaster recovery test, Epic@UNC will be down for approximately 90 minutes beginning at 1 a.m. Friday, Feb. 17, AND for approximately 90 minutes beginning at 4 a.m. Sunday, Feb. 19.

Planned Epic@UNC Downtimes Feb. 17 & 19 - Read More…

ED, ICU, Rapid Response teams: Code Narrator changes now active

Several approved Code Narrator changes were inadvertently made active in Epic@UNC on Tuesday, Feb. 14. These changes were scheduled to be released on March 8, but leadership decided to keep the changes active since the changes are cosmetic (and there are no documentation changes). This tip sheet shows screenshots of the old/new Code Narrator layouts - please share with your staff. We apologize for the inconvenience.

ED, ICU, Rapid Response teams: Code Narrator changes now active - Read More…

Inpatient Staff/Providers: Epic@UNC enhancements to identify and respond to Sepsis

Please review the enhanced tools available in Epic@UNC to help staff and providers identify and respond to Sepsis as quickly as possible.

Inpatient Staff/Providers: Epic@UNC enhancements to identify and respond to Sepsis - Read More…

Inpatient Providers: New 'Indwelling Urinary Catheter' order to combine three existing orders

Beginning Tuesday, Feb. 7, several new tools will be available in Epic@UNC to address CAUTI (Catheter Associated Urinary Tract Infections). These tools include a new 'Indwelling Urinary Catheter' order that will combine three existing orders (NUR380, NUR378, and NUR379) and impact User Ordersets and personal Preference Lists.

Inpatient Providers: New 'Indwelling Urinary Catheter' order to combine three existing orders - Read More…

Clinicians: Introducing a new Clinical Decision Support Dashboard component

A new dashboard component in Epic@UNC containing links to Clinical Decision Support content will become available Friday, Feb. 3, for all clinical users.

Clinicians: Introducing a new Clinical Decision Support Dashboard component - Read More…

Surgeons: Two OpTime improvements coming Feb. 1

The Epic@UNC Optime team will implement two changes for surgeons on Wednesday, Feb. 1.

Surgeons: Two OpTime improvements coming Feb. 1 - Read More…

Ambulatory providers: Chart Review Optimization Bundle #2 coming Feb. 1

On Wednesday, Feb. 1, Epic@UNC users will see several Chart Review updates in Epic@UNC. These updates are part of the second ‘Chart Review Optimization Bundle’ developed by an Epic@UNC Chart Review Task Force.

Ambulatory providers: Chart Review Optimization Bundle #2 coming Feb. 1 - Read More…

Providers: 'Progress' note type set to auto-populate

Effective immediately, the “Progress” note type is now set to auto-populate for all physicians when creating a new note within the 'Progress' tab of the 'Notes' activity. The OB Triage note type, which was creating an issue, has been removed from the 'Progress' notes tab.

Providers: 'Progress' note type set to auto-populate - Read More…

Routing referral notes from outside consultants back to the ordering provider

Beginning Wednesday, Jan. 25, 2017, scanned referral letters from outside consultants will be routed back to the referring provider’s InBasket in the ‘Completed Orders’ folder. This change is being implemented as part of the ‘Close the Loop’ team's efforts to improve communication and coordination of care between external consultants and referring providers.

Routing referral notes from outside consultants back to the ordering provider - Read More…

Planned Epic@UNC downtime Sunday, Jan. 22

Jan 22, 2017 from 03:00 AM to 04:30 AM Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX,

Due to the winter weather event, the planned Jan. 8 Epic@UNC downtime was rescheduled for Sunday, Jan. 22, from 3 - 4:30 a.m. Epic@UNC will be down for 90 minutes the morning of Jan. 22 while ISD applies an update.

Planned Epic@UNC downtime Sunday, Jan. 22 - Read More…

Outpatient providers/staff: NCHSAA Sports Physical Form available to document in Epic@UNC

The North Carolina High School Athletic Association (NCHSAA) has a universal form for clearance to participate in high school sports across North Carolina. We’ve built the ability to complete this form into Epic@UNC and suggest the following workflow for providers.

Outpatient providers/staff: NCHSAA Sports Physical Form available to document in Epic@UNC - Read More…

Obstetrics providers: New 'OB Triage' note type available

Beginning Wednesday, Jan. 4, 2017, there is a new note type of “OB Triage” that licensed independent providers (LIPs) may use for documenting on a triage patient. See details and screenshots at this Intranet link.

Obstetrics providers: New 'OB Triage' note type available - Read More…

Introducing the Patient Progression Dashboard

The Epic@UNC Reporting & Analytics Team, in partnership with the Carolina Value Clinical Operations Solution Group, is pleased to announce the launch of a Patient Progression Dashboard available via Epic@UNC!

Introducing the Patient Progression Dashboard - Read More…

REMINDER for Outpatient providers, staff: Updated Falls Risk Assessment and new Best Practice Advisory

On Dec. 15, 2016, outpatient providers and staff will see updates in Epic@UNC to help them better identify and manage patients at risk for falls. Inpatient users are not affected. Review the screenshots, tip sheets, and training resources available (including a recording of the recent WebEx session) to help prepare for these changes at this Intranet link.

REMINDER for Outpatient providers, staff: Updated Falls Risk Assessment and new Best Practice Advisory - Read More…

Providers: Steps to save another provider’s Order Set as one of your ‘Favorites’

If another provider in your department/specialty has saved an Order Set that you would like to regularly use, follow the steps in this Tip Sheet (also attached) to add the Order Set as one of your ‘Favorites.’

Providers: Steps to save another provider’s Order Set as one of your ‘Favorites’ - Read More…

Providers (especially Neonatologists): Care Everywhere ID now available on inpatient Face Sheet

To help provide more coordinated care for our patients (and patients at other hospitals using Epic), the Care Everywhere ID (CEID) now displays on the inpatient Face Sheet. Once the Face Sheet is opened, the CEID is listed under the “Admission” section. If a patient has opted-out of Care Everywhere, a message indicating this will be displayed.

Providers (especially Neonatologists): Care Everywhere ID now available on inpatient Face Sheet - Read More…

Advanced Practice Providers: Optional ‘Co-sign’ check box for outpatient encounters in notes activity

Effective Monday, Dec. 12, all Advanced Practice Providers (APPs) will see an optional check box in their notes activity for outpatient encounters (including prep for surgery). APPs should use the guidelines of their respective departments as to whether or not it is necessary for the note to be co-signed in outpatient encounters.

Advanced Practice Providers: Optional ‘Co-sign’ check box for outpatient encounters in notes activity - Read More…

Reminder: Always close patient’s chart when finished with encounter

Please always remember to close each patient’s chart when you finish your encounter. If you leave a patient’s chart open when you move on to other tasks, other users will be locked-out of that patient’s record.

Reminder: Always close patient’s chart when finished with encounter - Read More…

Inpatient staff: Care Plan webinars available via LMS

The 'Lunch & Learn' Care Plan webinars from November 2016 are now available in LMS. These webinars provide an overview of 'Care Plan Basics' and 'Individualizing Care Plan Goals.' A tip sheet detailing how to individualize Care Plans also is available.

Inpatient staff: Care Plan webinars available via LMS - Read More…

SafetraceTx Blood Bank system downtime Wednesday morning, Nov. 30

There will be a 2-hour SafetraceTX Blood Bank system downtime from 6 - 8 a.m. on Wednesday, Nov. 30, for required system maintenance. During this downtime you will be able to place orders in Epic@UNC; however, the Blood Bank will not be able to act on any orders until the downtime ends.

SafetraceTx Blood Bank system downtime Wednesday morning, Nov. 30 - Read More…

Providers: Email UNC Practice Quality & Innovation if you receive PQRS letter from CMS

It has come to our attention that some providers across UNC Health Care are receiving notifications from CMS regarding potential payment adjustments for failing to successfully report Physician Quality Reporting (PQRS) metrics in calendar year 2015. View details at this link.

Providers: Email UNC Practice Quality & Innovation if you receive PQRS letter from CMS - Read More…

Inpatient Staff: Impact of Nov. 6 Daylight Saving Time change

The time will ‘fall back’ from 1:59 a.m. to 1 a.m. on Sunday, Nov. 6. Review the full details at this Intranet link and note the impacts the time change will have on equipment (glucometers) and documentation (ADT, MAR, I/O, Graphs, Work List, Doc Flowsheets, ASAP - ED, Beaker Labs, and Stork Obstetrics).

Inpatient Staff: Impact of Nov. 6 Daylight Saving Time change - Read More…

Overview of Epic@UNC names and terms

Do you have trouble keeping up with the difference between Cadence, Cupid, Cogito, and Kaleidoscope? The many different names associated with Epic@UNC’s modules and apps can be confusing. Please review the list and brief description of Epic products as of September 2016 at this Intranet link to help you learn the difference.

Overview of Epic@UNC names and terms - Read More…

SafetraceTx Blood Bank system downtime Wednesday morning, Oct. 5

There will be a 2½ hour SafetraceTX Blood Bank system downtime from 10 a.m. – 12:30 p.m. on Wednesday, Oct. 5, for required system maintenance.

SafetraceTx Blood Bank system downtime Wednesday morning, Oct. 5 - Read More…

Providers: Consolidated, alphabetized list of document types in Haiku/Canto apps

Beginning Thursday, Sept. 22, providers using the Epic@UNC Haiku/Canto mobile apps will notice that the list of document types for images has been consolidated and alphabetized, with ‘Pictures’ set as the default document type.

Providers: Consolidated, alphabetized list of document types in Haiku/Canto apps - Read More…

Inpatient Providers: Consult for Ostomy, Wound nurses changing Oct. 4

The ‘Reason for Consult’ for the ‘Inpatient Consult for Ostomy Nurse’ and ‘Inpatient Consult for Wound Nurse’ orders will change on Tuesday, Oct. 4. If either of these consult orders is included on your personal preference list, please remove the order and add it back after 5 p.m. Oct. 4 to ensure the new, correct options are displayed.

Inpatient Providers: Consult for Ostomy, Wound nurses changing Oct. 4 - Read More…

Vital signs will not flow into Epic@UNC from 2 – 4:30 a.m. Sunday, Oct. 2

Due to a software upgrade, vital signs will not flow into Epic@UNC from 2 – 4:30 a.m. on Sunday, Oct. 2. This upgrade is being coordinated with the planned Oct. 2 Epic@UNC downtime (scheduled from 3 – 4:30 a.m. Oct. 2), so most users will only notice that vital signs will not flow between 2 a.m. and the start of the planned Epic@UNC downtime at 3 a.m.

Vital signs will not flow into Epic@UNC from 2 – 4:30 a.m. Sunday, Oct. 2 - Read More…

Providers: e-prescribing now available through Canto iPad app

Providers who use the Canto iPad app to access information in Epic@UNC can now e-prescribe directly from Canto. Just look for the ‘WriteRX’ icon in the Canto toolbar. In addition to e-prescribing, Canto offers providers secure access to clinic schedules, hospital patient lists, health summaries, test results, and notes.

Providers: e-prescribing now available through Canto iPad app - Read More…

Patient Education across the continuum in Epic@UNC

Patient education is an important aspect of patient care. This tip sheet shows you how to see what education a patient has received in other hospitalizations or in the clinic.

Patient Education across the continuum in Epic@UNC - Read More…

CANCELLED SafetraceTx Blood Bank system downtime

There planned SafetraceTx (Blood Bank) system downtime from 10 a.m. – noon on Wednesday, Sept. 21 has been CANCELLED.

CANCELLED SafetraceTx Blood Bank system downtime - Read More…

Physicians, Nurses: Provide feedback on future Epic development

Sep 14, 2016 from 08:30 AM to 04:00 PM Eastowne, UNC REX, High Point Regional,

A team from Epic will be at Eastowne, UNC REX, and High Point Regional on Wednesday, Sept. 14, to conduct usability testing. Physicians and nurses with 3+ months experience using Epic@UNC have the opportunity to try out in-progress development and give feedback to help shape future development.

Physicians, Nurses: Provide feedback on future Epic development - Read More…

Flu Vaccine available to order for patients Sept. 1

On Thursday, Sept. 1, Flu vaccines will become available to order in Epic@UNC and administration to patients can begin. Beginning Wednesday, Sept. 21, caregivers will begin seeing a ‘Best Practice Advisory’ (BPA) in Epic@UNC to ensure that we screen all appropriate patients who should receive a flu vaccine.

Flu Vaccine available to order for patients Sept. 1 - Read More…

Providers: Lab Orders default to 'New Collection' beginning Aug. 29

Beginning the week of Aug. 29, laboratory orders in Epic@UNC will default to 'New Collection' for all areas except Emergency Department patients. This change primarily affects ambulatory locations.

Providers: Lab Orders default to 'New Collection' beginning Aug. 29 - Read More…

Providers: When to choose the 'House' or 'Bed' when placing orders

Please review this Tip Sheet detailing whether to choose the 'House' or the 'Bed' when placing orders during inpatient admissions, at an ambulatory clinic or infusion visit, or for the patient's home use.

Providers: When to choose the 'House' or 'Bed' when placing orders - Read More…

Update to infant weight, height display in Epic@UNC

Beginning June 14, 2016, the weight and height for infants ages 0 to 389 days will be displayed in a standard format across Epic@UNC (regardless of department). Weights will be displayed as Grams/Lbs & Ounces. Length will be displayed as Cm/Inches.

Update to infant weight, height display in Epic@UNC - Read More…

Providers - New options for notes for non-admitting services

Beginning Wednesday, June 15, providers will notice new options for non-admitting services such as Palliative Care in Notes. Prior to this change, the choices for the optional ‘Service’ field in Notes were limited to admitting services.

Providers - New options for notes for non-admitting services - Read More…

Providers can now reconcile Outside Immunizations through Care Everywhere

Providers: Immunizations patients receive outside of UNC Health Care can now be reconciled through Care Everywhere just like Problems, Allergies and Medications. View details on this new functionality in this Tip Sheet.

Providers can now reconcile Outside Immunizations through Care Everywhere - Read More…

Introducing the Carolina Value Provider Dashboard

The Epic@UNC Reporting & Analytics Team, in partnership with the Carolina Value Physician Services Solution Group, is pleased to announce the launch of a Carolina Value Provider Dashboard available via Epic@UNC! This dashboard, featuring 20 standardized metrics, was developed based on feedback gathered from providers.

Introducing the Carolina Value Provider Dashboard - Read More…

Providers - Changes to Anatomic Pathology orders

To clarify and simplify the Anatomic Pathology (AP) order process in Beaker, on Tuesday, May 17, the Epic@UNC team will rework questions related to Pap smears and HPV testing, and remove the “UNC Consult” question from all pathology orders.

Providers - Changes to Anatomic Pathology orders - Read More…

Cardiac (Heart Healthy – 4 gm Na+) Diet Order naming change at UNC REX

Effective Wednesday, May 18, 8 a.m. the Cardiac (Heart Healthy – 4 Gm Na+) at UNC REX Healthcare will be renamed in Epic@UNC. The new diet orders will be named "Cardiac (Heart Healthy Reduced Sodium)."

Cardiac (Heart Healthy – 4 gm Na+) Diet Order naming change at UNC REX - Read More…

Order Sets renamed in preparation for Epic@UNC Go-Lives #4 & #5

In preparation for the upcoming Epic@UNC Go-Lives #4 & #5, a number of Order Sets will be renamed on Tuesday, May 18, to reflect the appropriate site(s) for each order set (e.g. REX, UNCMC, CHT, etc.) and the Phase of Care (if appropriate). No action is required of providers – the content of the Order Sets themselves is not changing.

Order Sets renamed in preparation for Epic@UNC Go-Lives #4 & #5 - Read More…

Dysphagia Diet Order Naming Change at UNC Medical Center, Chatham Hospital

Effective Wednesday, May 18, 8 a.m. the Epic@UNC titles for Texture Modified Diet Orders at UNC Medical Center and Chatham Hospital will be renamed. The new diet orders will be recognized as the following and correspond to the following textures: Dysphagia 1 (Puree); Dysphagia 2 (Ground); and Dysphagia 3 (Soft).

Dysphagia Diet Order Naming Change at UNC Medical Center, Chatham Hospital - Read More…

UNC Medical Center/Chatham Providers: Ability to assign patients to Provider Team through ADT/Consult Orders

Beginning Tuesday, May 17, providers at UNC Medical Center (including Hillsborough) and Chatham Hospital will be able to assign patients to the Provider Team List through ADT/Consult Orders.

UNC Medical Center/Chatham Providers: Ability to assign patients to Provider Team through ADT/Consult Orders - Read More…

Beaker Labs Go-Live – Potential impact to provider Preference Lists, Personalized Order Sets

Do you regularly use Epic@UNC Preference Lists or have you personalized Order Sets to best suit your clinical workflows? If so, please review the following details to see if you will be impacted by the April 16 Beaker Labs Go-Live.

Beaker Labs Go-Live – Potential impact to provider Preference Lists, Personalized Order Sets - Read More…

Providers – Use ‘Anticipate Discharge’ order to improve discharge process for patients

Beginning Tuesday, March 22, we ask that all inpatient providers begin using the “Anticipate Discharge” order to identify patients with greater than a 50% change of being discharged the following day. This order notifies both nursing and Clinical Care Management of the potential for the patient’s discharge and also begins the process of collecting the necessary information to ensure a timely discharge for the patient.

Providers – Use ‘Anticipate Discharge’ order to improve discharge process for patients - Read More…

Providers - Atherosclerotic Cardiovascular Disease risk calculator now in Epic@UNC

The 10-year ASCVD (Atherosclerotic Cardiovascular Disease) Risk calculator is now available in Epic@UNC! The calculator uses the pooled cohort equations (Goff et al, 2013) to estimate the risk of developing a first-time ASCVD event within the next 10-year period for patients age 40 – 79 who do not already have clinical ASCVD.

Providers - Atherosclerotic Cardiovascular Disease risk calculator now in Epic@UNC - Read More…