Epic@UNC Latest News

Planned October 4 Downtime: Fuji Synapse Cardiovascular PACS System

A planned downtime is scheduled from 10 p.m. Friday, October 4, until 6 a.m. Saturday, October 5, for the Fuji Synapse Cardiovascular PACS System at all locations using Epic@UNC.

Planned October 4 Downtime: Fuji Synapse Cardiovascular PACS System - Read More…

Open Notes coming Oct. 13 for ambulatory provider notes

In an effort to improve patient care, patient satisfaction, and improve transparency, we will enable "Open Notes" across all UNC Health Care ambulatory clinics on Sunday, Oct. 13, as part of our next Epic@UNC Quarterly Release.

Open Notes coming Oct. 13 for ambulatory provider notes - Read More…

Consolidation of Results in the OB Results Console

​In an effort to consolidate data across our health care system, some result component base names have been combined to a single value. This change has allowed us to streamline the results console build to a single line for most lab values. As a result, you may need to update your personal Smartphrases or SmartLinks with the new base names in order to pull in these lab values.

Consolidation of Results in the OB Results Console - Read More…

Scheduling/Registration Staff: Content Error for Some BCBS and Passport Patients in RTE

There is a subset of patients that have duplicate ID Numbers in the system with the payer. This is causing a “Content Error” to be returned when Real Time Eligibility is triggered from within registration. These duplicates are the result of the patient having a gap in their coverage and then later re-instating. BCBS and Passport are aware of the issue and are working towards a fix; however this will not be in place until late October.

Scheduling/Registration Staff: Content Error for Some BCBS and Passport Patients in RTE - Read More…

My UNC Chart "Get Started" for Providers/Clinicians

My UNC Chart “Get Started” has been live across the system allowing patients to prepare for their upcoming visit. Learn more about how to handle this patient-reported data.

My UNC Chart "Get Started" for Providers/Clinicians - Read More…

What do you think about Epic@UNC? Share your feedback through Oct. 16

Through Oct. 16, we ask all Epic@UNC users to please take 5 – 10 minutes to complete a brief survey about your experience. We want your candid feedback to ensure that our teams in UNC Physicians, the Integrated Well-Being Program and ISD have baseline data as they continue our efforts to improve Epic@UNC and our support systems for all UNC Health Care providers and staff.

What do you think about Epic@UNC? Share your feedback through Oct. 16 - Read More…

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24

The following outpatient specialties will be converting to a widescreen navigator view as the default in Epic@UNC on Tuesday, Sept. 24: Geriatric Medicine, Nephrology, Orthopedic Surgery, Sports Medicine, Pulmonology & Pediatric Pulmonology, Physical Medicine and Rehabilitation, and Podiatry.

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24 - Read More…

Planned Powerscribe Radiology Dictation System Downtime Sept. 7

There is a planned downtime for the PowerScribe Radiology Dictation system from 1 - 4 a.m. on Saturday, Sept. 7. Please contact your local radiology department for details on how to receive radiology reports if needed during the downtime. This downtime impacts PowerScribe at Caldwell UNC Health Care, Nash UNC Health Care, Pardee UNC Health Care, UNC Medical Center and UNC REX Healthcare.

Planned Powerscribe Radiology Dictation System Downtime Sept. 7 - Read More…

Planned Sept. 8 Epic@UNC Downtime Cancelled

The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.

Planned Sept. 8 Epic@UNC Downtime Cancelled - Read More…

Providers: Add an Interval H&P note via Haiku starting Sept. 17

Per approval by the UNC Health Care Surgical Council for Information Technology (SCIT) workgroup, providers will have the ability to add an interval H&P via Haiku starting Tuesday, Sept. 17. View details and screenshots.

Providers: Add an Interval H&P note via Haiku starting Sept. 17 - Read More…

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5

On Thursday, Sept. 5, the current Remote Tech Telemetry panel will be revised to a default duration of 48 hours. View details and a screenshot.

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5 - Read More…

Planned Sept. 8 Epic@UNC downtime cancelled

The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.

Planned Sept. 8 Epic@UNC downtime cancelled - Read More…

ISD Training is Excited to Announce: New Accelerated Test Out for Ambulatory Nurse Epic@UNC Access

Users required to attend an instructor-led class for Ambulatory Nurse at Epic@UNC can now take advantage of opting out of instructor-led training.

ISD Training is Excited to Announce: New Accelerated Test Out for Ambulatory Nurse Epic@UNC Access - Read More…

An Exciting New Feature for Easier SAFE Reporting!

Patient Safety reporting through SAFE can now be accessed from a patient’s chart in Epic@UNC. If you access SAFE through the patient’s chart, you will already be logged-in to SAFE and the patient’s MRN and name fields will automatically populate once you’ve completed the required fields.

An Exciting New Feature for Easier SAFE Reporting! - Read More…

Automatic My UNC Chart Instant Activation

Beginning August 29, 2019, Epic@UNC will have the capability to automatically send out My UNC Chart instant activation messages. This is another easier avenue for patients to activate a My UNC Chart account.

Automatic My UNC Chart Instant Activation - Read More…

Providers: Order Set Updates/Revisions – Aug. 20

Please review the Order Set Updates and Revisions at this link. It is Best Practice for Providers to Print a copy of their personalized order sets (User Version) prior to any system upgrades, Order set and/or Quarterly Releases.

Providers: Order Set Updates/Revisions – Aug. 20 - Read More…

Providers: New Tip Sheet Available for Attestations at Epic@UNC

Providers: New Tip Sheet Available for Attestations at Epic@UNC For more information on how to select an inpatient, outpatient, or procedure attestation and the new nesting structure, an Attestation Tip Sheet is available. Providers can utilize the dot phrase “ALLATTESTATIONSUNCHCS” to select an attestation. Attestations are arranged according to common billing scenarios and include three categories: Inpatient Attestations, Outpatient Attestations, and Procedure and Op Note Attestations.

Providers: New Tip Sheet Available for Attestations at Epic@UNC - Read More…

Scheduling/Registration Staff: 'Registration Complete' Workflow coming Aug. 20

A new “Reg Complete” button will be available in Epic@UNC starting Tuesday, Aug. 20. View details and note that registration staff should only mark the registration as complete by clicking this button after all information is verified and completed.

Scheduling/Registration Staff: 'Registration Complete' Workflow coming Aug. 20 - Read More…

Fecal Occult Blood (FOBT) Order Changes coming Wednesday, Aug. 21

In order to facilitate compliant billing codes, lab orders for Fecal Occult Blood testing will have a required question to indicate if the test is for screening purposes starting Wednesday, Aug. 21. View details and a screenshot at this Intranet link.

Fecal Occult Blood (FOBT) Order Changes coming Wednesday, Aug. 21 - Read More…