April 23, 2015
Chatham Hospital, one of eight hospital affiliates that are part of the UNC Health Care System, is one of only three hospitals in North Carolina to receive five stars in the first-ever Hospital Compare star ratings.
“We are thrilled to be recognized as a five-star hospital for patient satisfaction," said Robert Enders, President of Chatham Hospital. "Our employees strive to provide the best patient experience possible. As a smaller, rural hospital, we are caring for our friends and neighbors. Patient satisfaction is something we work on every day.”
On April 16, The Centers for Medicare & Medicaid Services (CMS) for the first time introduced star ratings on Hospital Compare, the agency’s public information website, to make it easier for consumers to choose a hospital and understand the quality of care they deliver.
The Hospital Compare star ratings relate to patients’ experience of care at almost 3,500 Medicare-certified acute care hospitals. The ratings are based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) measures that are included in Hospital Compare.