UNC Health Care is transitioning away from buying printers and printing supplies through ISD. Effective immediately, a vendor named Systel will supply equipment and supplies (excluding paper) as new printers are needed and/or leases with other print vendors expire.
Starting in December 2016, passwords for employees’ UNC Health Care accounts (the account used to login to LMS, email, Epic@UNC, etc.) will expire annually. To make the process of resetting your password more efficient, ISD has set up a new Self-Service Password site at https://sspw.unch.unc.edu to allow you to reset your password without contacting the ISD Service Desk. But first, you must first select security questions/answers using the steps detailed at this Intranet link.
It is very important that employees do not download (or open) files from their personal email onto UNC Health Care computers.
Uduak Ndoh, MBA, Chief Information Officer and Assistant Dean for Information Technology, will host a town hall meeting on Sept. 20. He looks forward to answering questions from School of Medicine IT staff and interested stakeholders regarding upcoming developments within OIS and the IT community at large. Uduak welcomes your suggestions and feedback on technology solutions that can help achieve the vision of the SOM in being the nation's leading public school of medicine.
Often when using the internet we see popups. Popups are something that all of us have dealt with for a long time; however, every once in a while we will see a popup that is instructing us to contact someone for assistance. These are known as Technical Support Phone Scams and they can be very detrimental to you and your sensitive information.
The ISD Self-Service website (HEAT Cloud) will be updated beginning on Tuesday, Aug. 23, so that the most-requested items are prominently displayed on the main page.
Learn more about the technologies that protect your computer when you are connected to the UNC Health Care network and how to protect your laptop when you are offsite.
Phishing emails are a consistent threat that we face on a daily basis. Find out more about what to do if you have submitted sensitive information to a malicious phishing site.
All School of Medicine employees must shut down Outlook email or turn off computers as the Office of Information Systems migrates accounts and calendars. At 8 pm Wednesday June 8 to 7 am Thursday June 9, all email accounts and calendars affiliated with the UNC School of Medicine will be migrated from Exchange 2010 to Exchange 2013.
Uduak Ndoh, UNC School of Medicine’s new assistant dean for Information Technology and Chief Information Officer, says his unique background will help him form fruitful partnerships with faculty.
Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer
Uduak Ndoh has been named the School of Medicine’s assistant dean for Information Technology and Chief Information Officer. He comes to UNC from Duke, where he worked as the director of Information Technology at the Duke Clinical Research Institute. Ndoh will officially begin the new role on May 1.
Many times during our daily interaction with computers, we ask ourselves, “How I can tell if my computer is infected with a Virus, Trojan, Worm or other malicious file?” Learn a few simple signs that could indicate a malware infection.
Recently, the University has seen an increase in the number of "phishing" emails. Read these tips for how to spot and deal with a suspicious email.
Office files (Word documents, Excel workbooks, etc.) are not always what they seem. When delivered by email attachment, these files can often harbor small snippets of malicious code in the form of macros.
For the past few weeks, a large spearphishing campaign (e.g., a hacker/scam email that appears to be from an individual/business you know) has been underway, mainly targeting employees in Human Resources and Finance/Payroll. Given the success of this campaign at other large organizations, we expect similar campaigns to follow. Review the actions required if you receive a spearphishing message.
In an effort to ensure the best service for our employees, beginning Wednesday, March 9, ISD will distribute a five-question survey by email to a subset of employees who have contacted ISD for assistance.
Recently, members of the UNC School of Medicine community have been targeted in an email scam known as “spear phishing.” This form of phishing is especially dangerous because messages are tailored to the recipient and appear to be from a trusted source. Read more about "spear phishing" and what to do if you receive a suspicious email.
On Saturday, December 19 from 7 a.m. to 11 a.m. email clients will temporarily and intermittently lose access to UNC Exchange accounts. ITS is implementing Exchange 2013 servers to prepare for future upgrades and Office 365 migrations. Following this change, outlook.unc.edu will point to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.
Microsoft is ending support for Internet Explorer versions older than IE11. OIS recommends updating to IE11 or Microsoft Edge so that you will receive the latest security updates. For computers managed by the UNC AD domain, Internet Explorer will be updated to IE11 automatically, starting January 26, 2016.
At UNC we all have a responsibility to protect sensitive information that we have created or has been entrusted to us. Identity Finder is a tool that is available to scan and remediate sensitive data on your computer. Read more about Identity Finder and how to move sensitive data to a secure location.