Information Technology

The latest Information Technology news from UNC Health Care.

Upcoming Wireless Access Point maintenance in several SOM buildings

ITS Networking will be replacing Wireless Access Points in various School of Medicine buildings from now until Dec. 31, 2014. Signs will be posted in the affected buildings the day before the work is to be done. While work is being done in a building, wireless users in that building may experience brief outages to wireless network connectivity.

Upcoming Wireless Access Point maintenance in several SOM buildings - Read More…

OIS Security Bytes - Too Much Onyen!

OIS Security Bytes - Too Much Onyen!

Protect Your Onyen! At UNC, our Onyens are usually our keys to many important sets of information including our email, our time card, even possibly our computer itself as well as whatever shared network space we are authorized to access.

OIS Security Bytes - Too Much Onyen! - Read More…

OIS Security Bytes

OIS Security Bytes

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users (formerly Tip of the Month). As IT Security concerns become more a part of our everyday life, awareness is one of our best allies. For more information, contact your local IT Support or chat with us at help.med.unc.edu. View this security byte on phishing.

OIS Security Bytes - Read More…

Google searches may result in blocked sites

Google searches may result in blocked sites

UNC Health Care’s web filtering software blocks all online advertisements, including Google ads. When you search for a web site through Google, if the site comes up with a yellow “Ad” box next to it, it will be blocked if you click directly on this link.

Google searches may result in blocked sites - Read More…

OIS Security Tip of the Month

UNC’s Office of Information Systems will be posting IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. For more information, contact your local IT Support or chat with us at help.med.unc.edu. This month's tip is based on sending sensitive data to the wrong person using Outlook.

OIS Security Tip of the Month - Read More…

WebEx Host Accounts Available - Manager Approval Required

WebEx Host Accounts Available - Manager Approval Required

WebEx host accounts are available by request via HEAT for Teleconferencing & online Web-based meeting collaboration.

WebEx Host Accounts Available - Manager Approval Required - Read More…

Cyber Alert: 'Heartbleed' Vulnerability

As reported in the media recently a vulnerability called ‘Heartbleed’ was discovered that can potentially allow Cyber-criminals to intercept and decrypt information.

Cyber Alert: 'Heartbleed' Vulnerability - Read More…

UNC Hospitals phone numbers begin transition to “984” area code in late April 2014

In late April 2014, ISD will begin transitioning UNC Hospitals' and clinics landline phone numbers beginning with 919-966-, 919-843-, 919-445-, 919-962-, 919-595-, and 919-957- to new 10-digit phone numbers using the Triangle's new “984” area code. During this year-long project, ISD also will upgrade our physical phone sets to Cisco Voice Over Internet Protocol (VOIP) technology.

UNC Hospitals phone numbers begin transition to “984” area code in late April 2014 - Read More…

ICD-10 Training Reminder and Weekly Minute

ICD-10 Training Reminder and Weekly Minute

The deadline for ICD-10 training has passed for UNC and Rex. If you have been assigned but have not yet taken your ICD-10 training, please log into the LMS and finish your training as soon as possible. Be sure to do your training, and read this week's Weekly Minute.

ICD-10 Training Reminder and Weekly Minute - Read More…

ISD transitioning to IronPort for email security encryption

On Thursday, Feb. 27, at 4 a.m., ISD replaced the Tumbleweed Encryption Service with Cisco’s IronPort Email Security Encryption Services for users at UNC Hospitals and UNC Faculty Physciians. This change will minimally impact everyone who sends encrypted emails to external recipients.

ISD transitioning to IronPort for email security encryption - Read More…

HEAT Cloud - A new way to enter incidents to ISD online

You can now submit non-urgent incidents through HEAT Cloud, a new online tool offered by ISD.

HEAT Cloud - A new way to enter incidents to ISD online - Read More…

HEAT Cloud - A new way to enter incidents to ISD online

You can now submit non-urgent incidents through HEAT Cloud, a new online tool offered by ISD.

HEAT Cloud - A new way to enter incidents to ISD online - Read More…

ISD to begin transition to common email address format Jan. 30

On Jan. 30, at approximately 4 p.m., ISD will begin the process of switching to a common email address format for all UNC Hospitals and UNC Faculty Physicians co-workers – the new email address format is "firstname.lastname@unchealth.unc.edu."

ISD to begin transition to common email address format Jan. 30 - Read More…

ISD to begin disabling generic domain accounts Jan. 14

As part of our ongoing preparations for the April 4 Epic@UNC go-live, it is necessary for ISD to begin disabling generic domain accounts.

ISD to begin disabling generic domain accounts Jan. 14 - Read More…

Microsoft Office software now available through Home Use Program

As a benefit of UNC Health Care's enterprise licensing contract with Microsoft, co-workers may now purchase Microsoft Office software for a personal computer for only $9.95.

Microsoft Office software now available through Home Use Program - Read More…

ISD disk system upgrade night of Jan. 3 to cause outages to WebCIS, WebXChange paging, other systems

ISD is performing a disk system upgrade that is scheduled for 10:30 p.m., Friday, Jan. 3, through approximately 2:30 a.m., Saturday, Jan. 4. During this time period, many applications, including WebCIS, WebXChange, WebXChange paging, and Kronos will be unavailable. Other ISD application owners will notify direct users prior to the upgrade.

ISD disk system upgrade night of Jan. 3 to cause outages to WebCIS, WebXChange paging, other systems - Read More…

Voice Over IP (VoIP) Phone Transition Scheduled for Monday, December 9

VoIP phones that have been installed in School of Medicine buildings will become active on Monday, Dec. 9. Please make sure your VoIP phone remains plugged in to the wall. There is the potential for a short service outage as early as the night prior to and the entire day of the transition.

Voice Over IP (VoIP) Phone Transition Scheduled for Monday, December 9 - Read More…

Stay plugged in to make the VoIP transition on Dec. 9

If a new VoIP phone has been installed at your desk, make sure that it remains plugged in to the data port that is configured to support VoIP, even if it has not been activated. VoIP phones that have been installed in School of Medicine buildings will become active on Monday, Dec. 9.

Stay plugged in to make the VoIP transition on Dec. 9 - Read More…

PtWorks Downtime - Nov. 14 at 1:30 p.m.

On Thursday, Nov. 14, at 1:30 p.m., PtWorks will be down for one hour to complete server maintenance. Registrars can use PtWorks Downtime app to print armbands and labels.

PtWorks Downtime - Nov. 14 at 1:30 p.m. - Read More…

Information Security Alert: New ransomeware program discovered

Please read this important Information Security Alert regarding a newly discovered ransomware program called CryptoLocker.

Information Security Alert: New ransomeware program discovered - Read More…

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