Information Technology

The latest Information Technology news from UNC Health Care.

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer

Uduak Ndoh has been named the School of Medicine’s assistant dean for Information Technology and Chief Information Officer. He comes to UNC from Duke, where he worked as the director of Information Technology at the Duke Clinical Research Institute. Ndoh will officially begin the new role on May 1.

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer - Read More…

Warning signs that your computer is infected

Many times during our daily interaction with computers, we ask ourselves, “How I can tell if my computer is infected with a Virus, Trojan, Worm or other malicious file?” Learn a few simple signs that could indicate a malware infection.

Warning signs that your computer is infected - Read More…

Phishing attempts continue

Phishing attempts continue

Recently, the University has seen an increase in the number of "phishing" emails. Read these tips for how to spot and deal with a suspicious email.

Phishing attempts continue - Read More…

Please don’t stop to smell the (mac)roses

Please don’t stop to smell the (mac)roses

Office files (Word documents, Excel workbooks, etc.) are not always what they seem. When delivered by email attachment, these files can often harbor small snippets of malicious code in the form of macros.

Please don’t stop to smell the (mac)roses - Read More…

Beware of ongoing spearphishing campaign

For the past few weeks, a large spearphishing campaign (e.g., a hacker/scam email that appears to be from an individual/business you know) has been underway, mainly targeting employees in Human Resources and Finance/Payroll. Given the success of this campaign at other large organizations, we expect similar campaigns to follow. Review the actions required if you receive a spearphishing message.

Beware of ongoing spearphishing campaign - Read More…

ISD to begin surveying employees on experience with ISD

In an effort to ensure the best service for our employees, beginning Wednesday, March 9, ISD will distribute a five-question survey by email to a subset of employees who have contacted ISD for assistance.

ISD to begin surveying employees on experience with ISD - Read More…

"Spear Phishing" attack targets School of Medicine

"Spear Phishing" attack targets School of Medicine

Recently, members of the UNC School of Medicine community have been targeted in an email scam known as “spear phishing.” This form of phishing is especially dangerous because messages are tailored to the recipient and appear to be from a trusted source. Read more about "spear phishing" and what to do if you receive a suspicious email.

"Spear Phishing" attack targets School of Medicine - Read More…

Changes to Outlook Web App

Changes to Outlook Web App

On Saturday, December 19 from 7 a.m. to 11 a.m. email clients will temporarily and intermittently lose access to UNC Exchange accounts. ITS is implementing Exchange 2013 servers to prepare for future upgrades and Office 365 migrations. Following this change, outlook.unc.edu will point to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.

Changes to Outlook Web App - Read More…

Check your version of Internet Explorer

Check your version of Internet Explorer

Microsoft is ending support for Internet Explorer versions older than IE11. OIS recommends updating to IE11 or Microsoft Edge so that you will receive the latest security updates. For computers managed by the UNC AD domain, Internet Explorer will be updated to IE11 automatically, starting January 26, 2016.

Check your version of Internet Explorer - Read More…

Project SIR: How to identify sensitive data on your computer

Project SIR: How to identify sensitive data on your computer

At UNC we all have a responsibility to protect sensitive information that we have created or has been entrusted to us. Identity Finder is a tool that is available to scan and remediate sensitive data on your computer. Read more about Identity Finder and how to move sensitive data to a secure location.

Project SIR: How to identify sensitive data on your computer - Read More…

Project SIR: Help protect our sensitive information

Project SIR: Help protect our sensitive information

Read a letter from Paul Godley, MD, PhD, MPP, vice dean, finance and administration, on Project SIR, an ongoing effort to help faculty and staff identify, correctly store or delete sensitive information.

Project SIR: Help protect our sensitive information - Read More…

OIS Security Bytes: Move Your Sensitive Data NOW!

OIS Security Bytes: Move Your Sensitive Data NOW!

Do you work with sensitive data (MRNs, SSNs, etc.)? If so, it is YOUR responsibility to protect that information. The safest location for University data is secure network storage. Read more about Project SIR and how you can secure sensitive information stored on your computer.

OIS Security Bytes: Move Your Sensitive Data NOW! - Read More…

POSTPONED: Changes to Outlook Web App

POSTPONED: Changes to Outlook Web App

PLEASE NOTE: DUE TO TECHNICAL DIFFICULTIES WITH THIS TRANSITION, THIS CHANGE WAS REVERTED AND WILL BE RESCHEDULED FOR A LATER DATE. On Sunday, November 1, 2015 at 8 a.m. ITS will point outlook.unc.edu to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.

POSTPONED: Changes to Outlook Web App - Read More…

Telephone and telecom needs to be handled by ISD Service Desk

Effective Friday, Oct. 16, at 1 p.m., the Telecom Office Main Number, 984-974-2354, will begin forwarding calls to the ISD Service Desk, which will assume responsibility for triaging telecom-related issues and service requests.

Telephone and telecom needs to be handled by ISD Service Desk - Read More…

OIS Security Bytes – Project SIR

OIS Security Bytes – Project SIR

The Sensitive Information Remediation Project, better known as Project SIR, is a campus-wide initiative with the purpose to scan, find, delete and/or secure sensitive information. OIS in conjunction with ITS is working with the entire School of Medicine community to provide the tools, procedures and reporting necessary to help data owners discover all of the sensitive information that they may have and to provide options to secure such information.

OIS Security Bytes – Project SIR - Read More…

OIS Security Bytes: VPN Change: 9/30/15

OIS Security Bytes: VPN Change: 9/30/15

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week's Byte focuses on the upcoming change to UNC VPN settings. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

OIS Security Bytes: VPN Change: 9/30/15 - Read More…

OIS Launches HeelStream Streaming Media Service

OIS Launches HeelStream Streaming Media Service

On September 21, 2015, the Office of Information Systems released HeelStream, an online streaming media delivery service. Think of it as YouTube for the School of Medicine! HeelStream provides an easy way for you to manage and deliver your videos and digital media content that you want to share with others.

OIS Launches HeelStream Streaming Media Service - Read More…

MacNider and Old Clinic Voice Over IP (VoIP) Phone Transition Scheduled for Friday, September 4

New VoIP phones recently installed in MacNider and Old Clinic will be activated Friday, September 4. Please make sure your VoIP phone remains plugged in to the wall. There is the potential for a short service outage as early as the night prior to and the entire day of the transition.

MacNider and Old Clinic Voice Over IP (VoIP) Phone Transition Scheduled for Friday, September 4 - Read More…

OIS Security Bytes: Securing Important Documents

OIS Security Bytes: Securing Important Documents

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week’s Byte focuses on the importance of securing paperwork with sensitive information. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

OIS Security Bytes: Securing Important Documents - Read More…

ISD’s Leanovations experiments with Open Space event

ISD’s Leanovations experiments with Open Space event

On the afternoon of Friday, Aug. 7, the Leanovations program of the Information Services Division (ISD) experimented with UNC Health Care’s first ever Open Space event.

ISD’s Leanovations experiments with Open Space event - Read More…

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