UNC Hospitals ranks highly on inaugural Consumer Reports hospital rankings

UNC Hospitals was listed as one of the academic medical centers that “rose to the top” of the patient ratings Consumer Reports used to rate more than 3,400 U.S. hospitals.

Consumer Reports provided patient satisfaction ratings for more than 3,400 hospitals across the U.S. for the first time in 2009. Other examples of leading teaching hospitals ranked highly by Consumer Reports include Gunderson Lutheran Medical Center (LaCrosse, Wis.), Mary Hitchcock Memorial Hospital (Lebanon, N.H.), and the University of Wisconsin Hospitals and Clinics (Madison, Wis.).

UNC Hospitals received an 80 percent rating on the Dartmouth Institute for Health Policy and Clinical Practice's conservative percentile ranking. That score means that UNC offers shorter hospitalizations, fewer tests and fewer doctor visits than 80 percent of hospitals in America.

Brian Goldstein, MD, MBA, UNC Hospitals’ chief of staff, said conservative care is part of UNC Hospitals’ culture. "Our academic medical center has always tried very hard to provide the latest tools, diagnostic tests and treatments to take care of patients,” said Goldstein. “But we've also always been very conscious of avoiding over testing and over treatment.”


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