You can view the full results for the January - December 2009 HCAHPS results (the most recent reported) here.
HCAHPS is a 27-question standardized survey that measures patients' feedback on their hospital experience. All results are publicly reported at www.hospitalcompare.hhs.gov, where other hospital results can be found as well. HCAHPS allows hospitals to publicly report and compare their results locally, regionally, and nationally.
Thanks to everyone at UNC Health Care for ensuring that we provide the very best care and service to our patients!