Institute for Healthcare Improvement Launches Improvement Map, Passport Program

The Institute for Healthcare Improvement (IHI) has launched an online tool called the Improvement Map, which serves as a resource to health care organizations in improving quality of care. This tool includes the best knowledge for improving approximately 70 processes in patient care, support services, and leadership/management. It is updated regularly.

The Improvement Map is free and accessible to everyone at the following link:

In addition to the Improvement Map, we have joined IHI's Passport program, entitling us to participate in the monthly "Expeditions." An Expedition is a structured, action-oriented program which consists of a series of 5-6 teleconferences with hospitals around the country to improve a particular process of care. The calls typically include a nationally recognized speaker and IHI Faculty with expertise in the topic of interest. The Expeditions typically last 2 - 4 months.

In July, UNC Hospitals participated in the VTE Risk Assessment Expedition. The Expedition led team members from UNC Hospitals through the development of a standardized Risk Assessment for all patients upon admission to the hospital. The Risk Assessment is still in the implementation phase and should be rolled out within the upcoming months. Upcoming Expeditions include: Improving Flow in Key Hospital Units: Surgery, ICU, ED, Reducing Clostridium difficile (C. Diff) Infections, Preventing Heart Failure Readmissions, and Managing Advanced Disease and Palliative Care.

For a schedule of the upcoming Expeditions, please see the following link:  If you are interested in leading or participating in an Expedition, please contact Leslie Grommersch of the Performance Improvement and Patient Safety Department at or 966-2015.