All ITS Services down Oct. 18, 6:30 -7:30 a.m. and Oct. 19, 5:30 - 7 a.m.

ITS Networking will be doing major upgrades to core networking in both of its data centers (ITS-Manning and Franklin) on Oct. 18 from 6:30 -7:30 a.m. and on Oct. 19 from 5:30 - 7 a.m. This will require completely shutting down all network connections, physically replacing the chassis, re-installing the old modules, and re-connecting each of the switches.

All ITS Services, including:

  • Email
  • Campus web presence (e.g.
  • Many School of Medicine Web Sites (e.g.
  • ConnectCarolina
  • Password Change
  • Research Computing
  • Domain Services
  • ePro

will most likely be DOWN during these windows (and in some cases, starting before 5:30 a.m. and not back in production until after 7 a.m., depending upon the service).  During the outage, individuals may not be able to login through their local machines; may not be able to access email; or other systems managed by ITS staff.  Please be aware that some systems will be shutdown before the network outage begins.

If you have any questions or concerns, please contact the ITS help desk at 919-962-HELP.

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