Voice Over IP phone transition update

Building surveys and phone installations are underway in many School of Medicine buildings. See the list below for an update as of Thursday, June 20, 2013, including building schedules and important instructions regarding phone installation.

Over the next few months, ITS teams will be doing surveys and installing new phones next to existing phones throughout the school. In mid-November, service will be switched from the old phones to the new phones, at which time the old phones will be removed. Throughout the process, we will continue to provide frequent updates on the status of phone surveys and installations in SOM buildings. We will also be providing online documentation and training on the new phones.

Phone Installation Schedule

ITS CommTech Transport Operations will begin phone installations in the following buildings (and in the sequence shown) on Monday, June 24, 2013 and finish approximately Wednesday, July 31, 2013.  Team members will be issued School of Medicine ID badges and should prominently display them.  The newly installed phones will be installed side-by-side with the existing phones, however, they will not be operational until service is switched in mid-November. It is extremely important for the new phones to remain connected to the correct, original data port.  The phones must be connected to ensure a successful transition so please do not move the new phones once they are installed next to your existing phone.

Installation Dates: June 24 - July 31

  1. Taylor Hall
  2. Bondurant Hall
  3. AHEC Building (Health Affairs Bookstore)

Building Survey Schedule

ITS CommTech Engineering will begin surveys in the following buildings (and in the sequence shown) on Monday, June 24, 2013 and finish approximately Friday, July 19, 2013 (phones will be installed later in the process). Team members will walk through office spaces and identify current phone locations and available wall plates.  Phones will not be installed at this time.  They will be issued School of Medicine ID badges and should prominently display them.

Survey Dates: June 24 - July 19

  1. Glaxo Mol Lab
  2. Berryhill Hall
  3. Lineberger CRC
  4. Mary Ellen Jones (FLOB)
  5. Trailer 46
  6. Trailer 47
  7. Trailer 49
  8. Trailer 52
  9. Med Sch Wing B
  10. Med Sch Wing C
  11. Med Sch Wing D
  12. Med Sch Wing E, F
  13. Clinic Wing B
  14. Radiology Research
  15. Med Research Bldg B
  16. Neuro Science Research

The schedule for the next round of building surveys and installations will be announced near the end of the current cycle. (Note: off-campus SOM facilities will be done sometime after the November switchover date.)

For additional information, please see http://help.med.unc.edu/voip or contact Dennis Schmidt (Dennis_Schmidt@med.unc.edu).

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