Problem with Message Waiting Indicator on new VOIP phones

For those with the new Aastra Voice Over IP (VOIP) phones, there was a recent system problem that affected the indicator that alerts you if a voicemail message is waiting. If you have an Aastra VOIP phone, read on for details.

The problem was fixed early this morning, however, any voicemail messages that were received after 5 p.m. on Monday, May 20, will not show up on the indicator.  To ensure that you did not miss any voicemails, you should manually check your voicemail. Any messages received after 7 a.m., May 23, should work as expected.