Voice Over IP phone transition update: October 3

Phone installations are in progress in Berryhill and Mary Ellen Jones will follow next week. This will complete the installation phase. The switchover is tentatively scheduled for November 11, 2013.

Visit http://help.med.unc.edu/voip for more information about what to expect in November, including information about the new VoIP phones and new dialing instructions.

Phone Installation Phase

ITS CommTech Transport Operations will be installing new phones in the following buildings. Team members will be issued School of Medicine ID badges and should prominently display them. The newly installed phones will be installed side-by-side with the existing phones--they will not, however, be operational until service is switched in mid-November. It is extremely important for the new phones to remain connected to the correct, original data port. The phones must be connected to ensure a successful transition so please do not move the new phones once they are installed next to your existing phone.

Remaining buildings for phone installations:

  1. Berryhill
  2. Mary Ellen Jones

    Building Survey Phase

    Building surveys have been completed in all SOM buildings. For a list of buildings scheduled for the November 2013 port, please see http://help.med.unc.edu/voip. Note: off-campus SOM facilities and select on-campus buildings (MacNider, Old Clinic and Lineberger) will be done sometime after the November switchover date.

    ITS CommTech Engineering will first survey buildings prior to installation. Team members will walk through office spaces and identify current phone locations and available wall plates. Phones will not be installed at this time. They will be issued School of Medicine ID badges and should prominently display them.

    For additional information, please see http://help.med.unc.edu/voip.

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