Patient-Clinician Communication in Bilingual Health Care

April Clinical Ethics Grand Rounds will be presented by Elaine Hsieh, PhD, associate professor in the Department of Communication at the University of Oklahoma.

When Apr 03, 2014
from 12:00 PM to 01:00 PM
Where MacNider Hall, Room 321
Contact Name
Contact Phone 919-962-4863
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All are welcome to attend this discussion. Interpreter-mediated medical encounters present ethical dilemmas due to differences in cultural norms, role expectations, therapeutic objectives, and power. Providers often expect interpreters to assume a neutral and passive role, allowing them to maintain full control of the medical encounter. However, such a role performance is likely to maintain the asymmetry in provider-patient communication and relationship and to ignore the nuances in cross-cultural healthcare. Recent findings suggest that both professional and ad hoc/family interpreters actively and strategically intervene in provider-patient interactions to manage competing goals from various parties. In this presentation, we will examine the tensions and challenges of provider-interpreter collaboration due to the overlapping boundaries of culture, language, and medicine.