OIS News

News from the SOM's Office of Information Systems.

Voice Over IP (VoIP) Phone Transition for MacNider and Old Clinic has been delayed

The VoIP phone transition previously scheduled for Thursday, August 27 has been delayed. A new date will be announced once confirmed by AT&T and Verizon. Please check http://help.med.unc.edu/voip for status updates. It is important to make sure your new VoIP phone remains plugged in to the wall.

Voice Over IP (VoIP) Phone Transition for MacNider and Old Clinic has been delayed - Read More…

OIS Security Bytes: The Importance of Updates

OIS Security Bytes: The Importance of Updates

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week’s Byte focuses on software updates. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

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OIS Security Byte: Clearing the Cobwebs from your internet history

OIS Security Byte: Clearing the Cobwebs from your internet history

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This edition focuses on Temporary Internet Files. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

OIS Security Byte: Clearing the Cobwebs from your internet history - Read More…

Voice Over IP (VoIP) Phone Transition Scheduled for MacNider and Old Clinic

VoIP phones are being installed in MacNider and Old Clinic but will not be active until September. Please make sure your VoIP phone remains plugged in to the wall. There is the potential for a short service outage as early as the night prior to and the entire day of the transition.

Voice Over IP (VoIP) Phone Transition Scheduled for MacNider and Old Clinic - Read More…

Security Bytes: New Toys, New Problems

Security Bytes: New Toys, New Problems

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week's edition addresses tips for making sure new devices are secured. For more information, contact your local IT Support or chat at help.med.unc.edu.

Security Bytes: New Toys, New Problems - Read More…

Changes to Outlook Web App

Changes to Outlook Web App

Next Wednesday, July 29 2015 ITS will point outlook.unc.edu to the new Exchange 2013 Hybrid servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.

Changes to Outlook Web App - Read More…

SharePoint 2013 Upgrade: Monday, August 24

SharePoint 2013 Upgrade: Monday, August 24

As part of a larger move to Microsoft’s Office 365 cloud-based suite of tools, the School of Medicine will move from the current campus-hosted version of SharePoint 2010 to the cloud-based SharePoint 2013 on Monday, August 24. If you currently manage a SharePoint site and have not been contacted about upgrading your site, please contact webhelp@med.unc.edu as soon as possible.

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OIS Security Byte - Do Not Call

OIS Security Byte - Do Not Call

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. This week's edition deals with malicious websites or pop-ups that ask users to call a number to have viruses removed from the computer. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

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Network Outage in Burnett Womack Tuesday, June 9

OIS is changing out the building entrance switch in Burnett Womack on Tuesday, June 9. The network will be unavailable for an hour from 6:00 a.m. - 7:00 a.m. while this work is being done.

Network Outage in Burnett Womack Tuesday, June 9 - Read More…

OIS Security Bytes: ONYEN Password Sharing

OIS Security Bytes: ONYEN Password Sharing

This week's update contains guidance for keeping your ONYEN password secure. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

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Network Maintenance in MacNider Hall May 16 - 17

OIS and ITS Networking will be performing network maintenance on the Ground and 1st floors of MacNider Hall this weekend, May 16 - 17 from 8 a.m. - 4:30 p.m. This maintenance will be disruptive to all network access so please plan accordingly.

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UNC Secure Wireless Change Takes Effect May 7

UNC Secure Wireless Change Takes Effect May 7

On May 7th, 2015, changes will be made to UNC’s secure wireless network. The campus is migrating to a secure configuration known as “Eduroam”. Eduroam allows registered users to connect as a guest to the network of any other participating institution without needing to register your device at that institution.

UNC Secure Wireless Change Takes Effect May 7 - Read More…

OIS Security Bytes: Securing Sensitive Information

OIS Security Bytes: Securing Sensitive Information

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week's edition offers tips for securing sensitive information. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

OIS Security Bytes: Securing Sensitive Information - Read More…

Network Maintenance for Wings B and C; Glaxo; and other buildings

ITS Networking will be rebooting network electronics (switches) in Wings B and C; Glaxo; AHEC; Brinkhous-Bullitt; MBRB; and Trailer 46 on May 6 at 6 a.m., which will cause a brief outage of less than 5 minutes.

Network Maintenance for Wings B and C; Glaxo; and other buildings - Read More…

Network Maintenance in MacNider Hall

OIS and ITS Networking will be performing network maintenance on the 2nd and 4th floors of MacNider Hall May 2 - 3 from 8 a.m. - 4:30 p.m. This maintenance will be disruptive to all network access so please plan accordingly.

Network Maintenance in MacNider Hall - Read More…

OIS Security Bytes: Secure Email Attachments

OIS Security Bytes: Secure Email Attachments

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. This week's update focuses on how to make certain email attachments are secure. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

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MacNider Hall Network Maintenance April 18 - 19

OIS and ITS will be performing network maintenance on the 3rd Floor MacNider Hall Saturday April 18 and 19, from 8 a.m. - 4 p.m. each day. This work is in preparation for the Voice over IP (VoIP) phone upgrade. During the maintenance networking services will be unreliable throughout the day.

MacNider Hall Network Maintenance April 18 - 19 - Read More…

MacNider Hall Network Maintenance

OIS and ITS will be performing network maintenance in MacNider Hall Saturday April 11, from 8 a.m. - 4 p.m. This work will cause brief (15-20 minute) network outages on each floor as the work progresses. OIS and ITS will be performing network maintenance on the 3rd Floor MacNider Hall Saturday April 18 and 19, from 8 a.m. - 4 p.m. each day. This work is in preparation for the Voice over IP (VoIP) phone upgrade. During the maintenance networking services will be unreliable throughout the day.

MacNider Hall Network Maintenance - Read More…

OIS Security Bytes: Encryption Edition

OIS Security Bytes: Encryption Edition

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of our everyday life, awareness is one of our best allies. This week's update discusses tips for protecting sensitive information on your devices. For more information, contact your local IT Support or chat with us at help.med.unc.edu

OIS Security Bytes: Encryption Edition - Read More…

OIS Security Bytes

OIS Security Bytes

UNC’s Office of Information Systems will be posting bite-size IT Security tips for our users. As IT security concerns become more a part of everyday life, awareness is one of our best allies. This week’s Security Byte focuses on travel concerns. For more information, contact your local IT Support or chat with us at help.med.unc.edu.

OIS Security Bytes - Read More…