School of Medicine IT News

News from School of Medicine IT

School of Medicine Classroom Upgrades

School of Medicine Classroom Upgrades

School of Medicine IT is in the process of upgrading classrooms throughout the school as part of a project to modernize room technologies, create more uniform systems across rooms, and improve ease of use for the presenters. Read more for information about improved teaching technologies, classrooms impacted, and a tentative schedule.

School of Medicine Classroom Upgrades - Read More…

School of Medicine IT Webex Clinic: Wednesday, March 13

School of Medicine IT Webex Clinic: Wednesday, March 13

School of Medicine IT recently launched a new Webex video conferencing service for School of Medicine faculty, staff, and students and will be hosting Webex Clinics throughout the year. The next one will be in Bioinformatics 1131 on Wednesday, March 13 at 2 p.m. They will also try to answer and address any questions or specific Webex needs you may have.

School of Medicine IT Webex Clinic: Wednesday, March 13 - Read More…

School of Medicine IT Webex Clinic: Tuesday, January 29

School of Medicine IT Webex Clinic: Tuesday, January 29

School of Medicine IT recently launched a new Webex video conferencing service for School of Medicine faculty, staff, and students and will be hosting Webex Clinics throughout the year. The next one will be in Bondurant 2020 on Tuesday, January 29 at 2 p.m. They will also try to answer and address any questions or specific Webex needs you may have.

School of Medicine IT Webex Clinic: Tuesday, January 29 - Read More…

School of Medicine IT Webex Clinics

School of Medicine IT Webex Clinics

School of Medicine IT recently launched a new Webex video conferencing service for School of Medicine faculty, staff, and students and will be hosting Webex Clinics throughout the year, beginning December 2018. Read more for available dates and locations. They will also try to answer and address any questions or specific Webex needs you may have.

School of Medicine IT Webex Clinics - Read More…

2-Step Verification required for Office 365 in November

2-Step Verification required for Office 365 in November

2-Step Verification will soon be required to access Office 365, which includes email, calendar and OneDrive, among many other applications. School of Medicine faculty and staff will be required to use 2-Step in early November. The mandatory 2-Step for Office 365 will be a phased rollout from November 1st - 8th. In preparation for this, several dedicated 2-Step Help Clinics will be available throughout the School of Medicine.

2-Step Verification required for Office 365 in November - Read More…

School of Medicine IT Announces the Release of Webex for Secure Web Conferencing and Collaboration

School of Medicine IT Announces the Release of Webex for Secure Web Conferencing and Collaboration

On November 12, 2018, UNC School of Medicine IT will launch the new Webex video conferencing service for School of Medicine faculty, staff, and students.

School of Medicine IT Announces the Release of Webex for Secure Web Conferencing and Collaboration - Read More…

Questions about Office 365 at UNC?  Start here!

Questions about Office 365 at UNC? Start here!

In an effort to update and streamline documentation for Office 365, UNC Information Technology Services (ITS) has created an Office 365 User Guide, as well as guidelines for storing and sharing sensitive information within Office 365.

Questions about Office 365 at UNC? Start here! - Read More…

Protect Yourself and the University: Enroll in 2-Step Verification today!

Protect Yourself and the University: Enroll in 2-Step Verification today!

The University and its employees are targets for sophisticated attacks seeking both sensitive data, cutting edge research, and your money. A School of Medicine colleague was recently a victim of attempted financial fraud.  Sophisticated attackers had acquired biographical information, such as last four digits of social, about the colleague and was able to convince the IT Help Desk to change the password for his account. The attackers logged into the email account and used personal financial information stored in the mailbox to commit significant financial crime by fraudulently charging $25k+ in airline tickets to the SOM colleague's credit card. Read more for information on how can you protect yourself and your data.

Protect Yourself and the University: Enroll in 2-Step Verification today! - Read More…

School of Medicine IT launches final support hubs

School of Medicine IT launches final support hubs

The final School of Medicine IT Support Hubs opened for business on Monday, September 17, serving clients in the south of Manning Drive including MBRB, Bioinformatics, Marsico, Genetic Medicine, Lineberger and off campus locations. This is the final phase of the new IT hub rollout where desktop support and other infrastructure services will be offered through hubs staffed by IT professionals strategically located throughout the School of Medicine campus. The Central Hub (serving buildings north of Manning Drive) launched in July 2018 and Physician's Office Building Hub launched in April 2018.

School of Medicine IT launches final support hubs - Read More…

School of Medicine IT launches new hub model

School of Medicine IT launches new hub model

The first School of Medicine IT Support Hub opened for business in mid-April, serving clients in the Physician’s Office Building, Family Medicine, and Radiation Oncology areas. Additional hubs are set to follow in the coming months, with the Central Hub, supporting clients on the north side of Manning Drive, opening in July. Going forward, desktop support and other infrastructure services will be offered through hubs staffed by IT professionals strategically located throughout the School of Medicine campus.

School of Medicine IT launches new hub model - Read More…

Upcoming School of Medicine planned network outage may affect you

Upcoming School of Medicine planned network outage may affect you

The School of Medicine network will have a partial outage on Saturday, May 19th from 7 a.m. to 12 noon impacting several campus buildings. Services affected in those buildings include desk phones, internet, EPIC, network file shares and printing. Read more for buildings affected by this maintenance.

Upcoming School of Medicine planned network outage may affect you - Read More…

Citrix Upgrade: Tuesday, Feb. 6

Citrix Upgrade: Tuesday, Feb. 6

In preparation for the upcoming UNC Health Care Citrix upgrade, older versions of Citrix on School of Medicine computers will need to be upgraded. This upgrade is scheduled to occur on Tuesday, Feb. 6 at 10 p.m.

Citrix Upgrade: Tuesday, Feb. 6 - Read More…

Security vulnerability in Apple macOS High Sierra

Apple has announced a significant security vulnerability in the latest Mac operating system, High Sierra. If you are using a device running macOS High Sierra (latest OS 10.13.x), we recommend that you install software updates from the App Store as soon as possible. If you need assistance please contact 919-962-HELP or use the Click to Chat feature at help.med.unc.edu.

Security vulnerability in Apple macOS High Sierra - Read More…

UNC-Guest Wireless to be discontinued on November 29

ITS plans to permanently remove the wireless access channel known as UNC-Guest from the UNC campus network on Wednesday, November 29. It is being replaced by a more robust and more secure access channel labeled as UNC-Guest-PSK. Read more for information on how to connect to UNC-Guest-PSK.

UNC-Guest Wireless to be discontinued on November 29 - Read More…

Urgent Message for Apple users re: High Sierra update

Urgent Message for Apple users re: High Sierra update

Recently the new Apple Macintosh operating system (High Sierra) was released in the Apple App Store. If you have an Apple computer it is likely that you have seen a prompt to download and install this update. PLEASE DO NOT install the update at this time. This update will cause problems with Microsoft Office and the UNC wireless eduroam enrollment process. Campus IT groups are currently working with the vendors for a resolution. Please monitor this page for updates.

Urgent Message for Apple users re: High Sierra update - Read More…

Changes to School of Medicine VPN Access

Changes to School of Medicine VPN Access

Beginning on Monday, September 18, 2-Step Verification will be required to utilize the UNC School of Medicine Campus VPN to access resources from off-campus locations. The Cisco VPN Client is typically used when off campus to access shared network resources such as the J: drive, and on-campus printers, as well as connecting to your office desktop using the Remote Desktop Connection. Read more for information on registering for 2-Step Verification (Duo).

Changes to School of Medicine VPN Access - Read More…

Office 365 is coming! Upgrade to Office 2016

Office 365 is coming! Upgrade to Office 2016

School of Medicine email and calendar will migrate to Office 365 in June 2017. In preparation, older versions of Microsoft Office on departmental computers will need to be upgraded to Microsoft Office 2016.

Office 365 is coming! Upgrade to Office 2016 - Read More…

Office 365 is coming!

Office 365 is coming!

School of Medicine email and calendar will migrate to Office 365 in June 2017. No action is required at this time, however look for communication from School of Medicine IT and your local IT staff to ensure that you are ready to migrate in the near future.

Office 365 is coming! - Read More…

Alert: Uptick in Phishing email scams

Alert: Uptick in Phishing email scams

OIS has seen an uptick in a new email phishing campaign asking staff to click on a link to continue accessing your mailbox. Remember, UNC will never send an email with links asking you to verify your mailbox or increase your mailbox size. Read more for instructions on how to report phishing messages.

Alert: Uptick in Phishing email scams - Read More…

Meet the CIO Town Hall Meeting

Meet the CIO Town Hall Meeting

Uduak Ndoh, MBA, Chief Information Officer and Assistant Dean for Information Technology, will host a town hall meeting on Sept. 20. He looks forward to answering questions from School of Medicine IT staff and interested stakeholders regarding upcoming developments within OIS and the IT community at large. Uduak welcomes your suggestions and feedback on technology solutions that can help achieve the vision of the SOM in being the nation's leading public school of medicine.

Meet the CIO Town Hall Meeting - Read More…