School of Medicine IT News

News from School of Medicine IT

UNC-Guest Wireless to be discontinued on November 29

ITS plans to permanently remove the wireless access channel known as UNC-Guest from the UNC campus network on Wednesday, November 29. It is being replaced by a more robust and more secure access channel labeled as UNC-Guest-PSK. Read more for information on how to connect to UNC-Guest-PSK.

UNC-Guest Wireless to be discontinued on November 29 - Read More…

Urgent Message for Apple users re: High Sierra update

Urgent Message for Apple users re: High Sierra update

Recently the new Apple Macintosh operating system (High Sierra) was released in the Apple App Store. If you have an Apple computer it is likely that you have seen a prompt to download and install this update. PLEASE DO NOT install the update at this time. This update will cause problems with Microsoft Office and the UNC wireless eduroam enrollment process. Campus IT groups are currently working with the vendors for a resolution. Please monitor this page for updates.

Urgent Message for Apple users re: High Sierra update - Read More…

Changes to School of Medicine VPN Access

Changes to School of Medicine VPN Access

Beginning on Monday, September 18, 2-Step Verification will be required to utilize the UNC School of Medicine Campus VPN to access resources from off-campus locations. The Cisco VPN Client is typically used when off campus to access shared network resources such as the J: drive, and on-campus printers, as well as connecting to your office desktop using the Remote Desktop Connection. Read more for information on registering for 2-Step Verification (Duo).

Changes to School of Medicine VPN Access - Read More…

Office 365 is coming! Upgrade to Office 2016

Office 365 is coming! Upgrade to Office 2016

School of Medicine email and calendar will migrate to Office 365 in June 2017. In preparation, older versions of Microsoft Office on departmental computers will need to be upgraded to Microsoft Office 2016.

Office 365 is coming! Upgrade to Office 2016 - Read More…

Office 365 is coming!

Office 365 is coming!

School of Medicine email and calendar will migrate to Office 365 in June 2017. No action is required at this time, however look for communication from School of Medicine IT and your local IT staff to ensure that you are ready to migrate in the near future.

Office 365 is coming! - Read More…

Alert: Uptick in Phishing email scams

Alert: Uptick in Phishing email scams

OIS has seen an uptick in a new email phishing campaign asking staff to click on a link to continue accessing your mailbox. Remember, UNC will never send an email with links asking you to verify your mailbox or increase your mailbox size. Read more for instructions on how to report phishing messages.

Alert: Uptick in Phishing email scams - Read More…

Meet the CIO Town Hall Meeting

Meet the CIO Town Hall Meeting

Uduak Ndoh, MBA, Chief Information Officer and Assistant Dean for Information Technology, will host a town hall meeting on Sept. 20. He looks forward to answering questions from School of Medicine IT staff and interested stakeholders regarding upcoming developments within OIS and the IT community at large. Uduak welcomes your suggestions and feedback on technology solutions that can help achieve the vision of the SOM in being the nation's leading public school of medicine.

Meet the CIO Town Hall Meeting - Read More…

All SOM faculty/employees: email and calendar migration to take place June 8

All School of Medicine employees must shut down Outlook email or turn off computers as the Office of Information Systems migrates accounts and calendars. At 8 pm Wednesday June 8 to 7 am Thursday June 9, all email accounts and calendars affiliated with the UNC School of Medicine will be migrated from Exchange 2010 to Exchange 2013.

All SOM faculty/employees: email and calendar migration to take place June 8 - Read More…

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer

Uduak Ndoh has been named the School of Medicine’s assistant dean for Information Technology and Chief Information Officer. He comes to UNC from Duke, where he worked as the director of Information Technology at the Duke Clinical Research Institute. Ndoh will officially begin the new role on May 1.

Ndoh named UNC School of Medicine’s Assistant Dean for Information Technology and Chief Information Officer - Read More…

Phishing attempts continue

Phishing attempts continue

Recently, the University has seen an increase in the number of "phishing" emails. Read these tips for how to spot and deal with a suspicious email.

Phishing attempts continue - Read More…

"Spear Phishing" attack targets School of Medicine

"Spear Phishing" attack targets School of Medicine

Recently, members of the UNC School of Medicine community have been targeted in an email scam known as “spear phishing.” This form of phishing is especially dangerous because messages are tailored to the recipient and appear to be from a trusted source. Read more about "spear phishing" and what to do if you receive a suspicious email.

"Spear Phishing" attack targets School of Medicine - Read More…

Check your version of Internet Explorer

Check your version of Internet Explorer

Microsoft is ending support for Internet Explorer versions older than IE11. OIS recommends updating to IE11 or Microsoft Edge so that you will receive the latest security updates. For computers managed by the UNC AD domain, Internet Explorer will be updated to IE11 automatically, starting January 26, 2016.

Check your version of Internet Explorer - Read More…

Changes to Outlook Web App

Changes to Outlook Web App

On Saturday, December 19 from 7 a.m. to 11 a.m. email clients will temporarily and intermittently lose access to UNC Exchange accounts. ITS is implementing Exchange 2013 servers to prepare for future upgrades and Office 365 migrations. Following this change, outlook.unc.edu will point to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.

Changes to Outlook Web App - Read More…

Project SIR Update: Thanks and a Reminder

Project SIR Update: Thanks and a Reminder

The Project SIR team would like to thank the nearly 1,000 users who have already remediated their systems of sensitive data. If you have not yet begun your scan, or if you have scanned and not yet remediated, OIS and your local IT support are prepared to assist you. Read the full update, including a step-by-step guide to remediation.

Project SIR Update: Thanks and a Reminder - Read More…

Project SIR: How to identify sensitive data on your computer

Project SIR: How to identify sensitive data on your computer

At UNC we all have a responsibility to protect sensitive information that we have created or has been entrusted to us. Identity Finder is a tool that is available to scan and remediate sensitive data on your computer. Read more about Identity Finder and how to move sensitive data to a secure location.

Project SIR: How to identify sensitive data on your computer - Read More…

Project SIR: Help protect our sensitive information

Project SIR: Help protect our sensitive information

Read a letter from Paul Godley, MD, PhD, MPP, vice dean, finance and administration, on Project SIR, an ongoing effort to help faculty and staff identify, correctly store or delete sensitive information.

Project SIR: Help protect our sensitive information - Read More…

OIS Security Bytes: Move Your Sensitive Data NOW!

OIS Security Bytes: Move Your Sensitive Data NOW!

Do you work with sensitive data (MRNs, SSNs, etc.)? If so, it is YOUR responsibility to protect that information. The safest location for University data is secure network storage. Read more about Project SIR and how you can secure sensitive information stored on your computer.

OIS Security Bytes: Move Your Sensitive Data NOW! - Read More…

POSTPONED: Changes to Outlook Web App

POSTPONED: Changes to Outlook Web App

PLEASE NOTE: DUE TO TECHNICAL DIFFICULTIES WITH THIS TRANSITION, THIS CHANGE WAS REVERTED AND WILL BE RESCHEDULED FOR A LATER DATE. On Sunday, November 1, 2015 at 8 a.m. ITS will point outlook.unc.edu to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.

POSTPONED: Changes to Outlook Web App - Read More…

OIS Security Bytes – Project SIR

OIS Security Bytes – Project SIR

The Sensitive Information Remediation Project, better known as Project SIR, is a campus-wide initiative with the purpose to scan, find, delete and/or secure sensitive information. OIS in conjunction with ITS is working with the entire School of Medicine community to provide the tools, procedures and reporting necessary to help data owners discover all of the sensitive information that they may have and to provide options to secure such information.

OIS Security Bytes – Project SIR - Read More…

OIS Launches HeelStream Streaming Media Service

OIS Launches HeelStream Streaming Media Service

On September 21, 2015, the Office of Information Systems released HeelStream, an online streaming media delivery service. Think of it as YouTube for the School of Medicine! HeelStream provides an easy way for you to manage and deliver your videos and digital media content that you want to share with others.

OIS Launches HeelStream Streaming Media Service - Read More…