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The Department of Pharmacy’s Billing Office and aspects of the Medication Assistance Program (MAP) will relocate to the UNC Health Care Shared Services Center in the Imperial Center near the Research Triangle Park the weekend of June 9 -10 and will be open for normal business on Monday, June 11.


The Department of Pharmacy’s Billing Office and aspects of the Medication Assistance Program (MAP) will relocate to the UNC Health Care Shared Services Center in the Imperial Center near the Research Triangle Park the weekend of June 9 -10 and will be open for normal business on Monday, June 11.

Full details:

  • All services offered by the Pharmacy Billing team will continue in their entirety; however, our location will be adjusted.
  • The UNC Medication Assistance Program will continue to have on-site services available within our centralized location in the MAP Office located on the ground floor of Neurosciences. Additionally, representatives will be onsite at both of our UNC Ambulatory Pharmacy Care Network locations the Central Outpatient Pharmacy (N.C. Cancer Hospital) and the Ambulatory Care Center (ACC) Pharmacy.
  • All interoffice mail should now be addressed to the Shared Services Center care of the department or person who you would like to reach.
  • Fax numbers for these areas will be forwarded to the new location (Billing: 919-843-4484; MAP: 866-595-7059)
  • Please refer to the WebXChange Directory for all individual team members new phone numbers. Additionally, an updated phone tree that will allow your call to be directed to the appropriate person or group is listed below.

The new physical address will be:
4400 Emperor Boulevard
Durham, NC 27703


The phone tree for these service areas is now: 919-957-5600


We appreciate your attention to these details and ask that you reach out to the following people with any questions/concerns: