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Beginning immediately, we ask that everyone at Go-Live #1 locations call-in ALL Epic@UNC issues to the Help Desk at 984-974-4357. To ensure no issues are missed, ISD will continue to monitor the fax line for low priority tickets in the short-term.


As we continue to scale-back external vendor Super User support and resume normal operations, remember that you will continue to have several areas of support if you find Epic@UNC issues, including your departmental Super Users, the Help Desk, and the Epic@UNC Core Team.