In an effort to capture additional insurance coverage for our patients, we will begin utilizing a new tool, Coverage Discovery through Experian. This tool will use patient information to search for possible coverages a patient might have.
In an effort to capture additional insurance coverage for our patients, we will begin utilizing a new tool, Coverage Discovery through Experian. This tool will use patient information to search for possible coverages a patient might have.
Beginning on June 12, you may see an increase in “response received” flashing notifications on the interactive face sheet for patients without coverages listed. You should take action on the responsive received and add any applicable coverages that have been returned following the existing workflow. If you have any questions, please contact EpicTraining@unchealth.unc.edu