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This year’s conference – 2020 Vision: Navigating Change with Confidence and Clarity – will focus on embracing change. Participants will learn how to navigate change and differences, while still serving our patients and communities with excellence.


This year’s conference – 2020 Vision: Navigating Change with Confidence and Clarity – will focus on embracing change. Participants will learn how to navigate change and differences, while still serving our patients and communities with excellence.

Charitable Contributions: This year’s contributions will be go to the SECU Family House in Chapel Hill. The SECU Family House is a safe, nurturing, affordable home for patients and their loved ones who travel great distances to UNC Hospitals for life-saving procedures and serious illnesses. Our goal is to assist as many patients and families as possible by collecting non-perishable food and snack items. Patients and their families spend a great deal of time traveling to and from appointments, and rely on these items to stay energized before and after treatments. Charitable contributions can be made on each day of the conference, or by contacting a member of the APC Committee.

Featured Speaker(s): Aleyah Pryor-Pankey- Keynote Speaker, Christine Purchell- Breakout Speaker, Sylvia Baffour- Breakout Speaker, Eric McElvenny- Closing Speaker

Location: This year’s conference will be held in the beautiful Morrisville Conference Center. For directions and shuttle information click here: https://collab.unchealthcare.org/sites/LMS/pubdocs/Shared%20Documents/Morrisville%20Conference%20Center%2002-12-2020.pdf

Who Should Attend? Administrative Professionals in non-supervisory roles. The role of the administrative professional has changed over time and according to the International Association of Administrative Professionals (IAAP) includes people who are responsible for administrative tasks in an office setting and continue to grow in their professional role. At UNC Health Care, administrative professionals have many titles that include, but are not limited to: Administrative Assistants, HUCs, CST’s, Processing Assistants, Patient Account Representatives, CB Clerks, and Coordinators and more.

Length of Program: This is a full day conference. Registration begins at 7:00 AM. The conference will start promptly at 8:00 AM and will end at 4:00 PM.

Register to attend one full day in LMS using code HCSLODAPC20

See a flyer for the conference here.