January 21, 2016
Revised appointment cancellation reasons in Epic@UNC
As part of Carolina Value's Care Access initiative, beginning Tuesday, Feb. 2, Front Desk staff, Referral Coordinators, and Clinic Managers will see four new options in the “Cancellation Reasons” drop-down list when cancelling an appointment. The new cancellation reasons are: Lack of Transportation, Cancelled via Interface, Patient Seen Out of System, and Improper Patient Prep.