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June 11, 2015

Improvements to referrals workflows in Epic@UNC effective June 14; required training for clinic managers, referral coordinators

A number of improvements to the referrals process in Epic@UNC will go into effect June 14, 2015. Most notably, the priority status of referrals has been standardized across Epic@UNC, with stat orders requiring a phone call from the “referred from” department within one day and urgent orders requiring a phone call from the “referred from” department within two days.

June 10, 2015

UNC Health Care announces new organizational structure for Heart and Vascular services

UNC Health Care has become a leader in the state and the nation for its heart and vascular care and research. Heart and vascular services at UNC Health Care are currently undergoing a period of rapid growth, including the opening of the North Carolina Heart and Vascular Hospital at Rex in 2017. Now more than ever, a structure is needed that will continue and increase our strategic alignment of services and priorities, clinical best practices, and quality care for our patients. To meet these goals and strengthen our academic mission in this area, UNC Health Care is announcing a new organizational structure for Heart and Vascular that will position us well for the future.

May 28, 2015

Clinic Managers and Referral Coordinators – Advanced Referral Management Training required

The Referrals & Access Leadership Team is very excited to announce a number of improvements to the overall referral order process scheduled to go-live on June 14, 2015. Outpatient Care Services (OCS) Operational Training & Development and ISD Training have partnered to offer instructor-led training classes and WebEx sessions beginning on Wednesday, June 3. All Referral Coordinators and Clinic Managers are required to attend the Advanced Referral Management Instructor-led class.