August 6, 2021
School of Medicine Has Moved to UNC Panopto for Lecture Capture Recording
The School of Medicine is now using UNC’s new cloud Panopto for lecture capture recording.
Author Archives: David Kinton
July 28, 2021
SOM Phone Service Conversion Update: Buildings Scheduled for August 27
The University's phone service will be moving from Verizon to AT&T over the next 36 months. The University is developing a migration schedule that will transition phone numbers on a building-by-building basis. On Friday, August 27th the University will be migrating all phone lines, including main lines, fax lines, and conference room lines in the following buildings.
July 14, 2021
Upcoming Maintenance for SOM Managed File Services, Saturday 7/24
School of Medicine IT will be performing maintenance to SOM file services on Saturday, July 24 starting at 10 a.m. and finishing up around 5 p.m. The School of Medicine IT SOM file services are usually accessed as the “H:”, “G:”, and “J:” drives. This work is non-disruptive and should cause no downtime.
May 20, 2019
School of Medicine Classroom Upgrades
School of Medicine IT is in the process of upgrading classrooms throughout the school as part of a project to modernize room technologies, create more uniform systems across rooms, and improve ease of use for the presenters. Read more for information about improved teaching technologies, classrooms impacted, and a tentative schedule.
October 25, 2018
School of Medicine IT Announces the Release of Webex for Secure Web Conferencing and Collaboration
On November 12, 2018, UNC School of Medicine IT will launch the new Webex video conferencing service for School of Medicine faculty, staff, and students.
October 25, 2018
2-Step Verification required for Office 365 in November
2-Step Verification will soon be required to access Office 365, which includes email, calendar and OneDrive, among many other applications. School of Medicine faculty and staff will be required to use 2-Step in early November. The mandatory 2-Step for Office 365 will be a phased rollout from November 1st - 8th. In preparation for this, several dedicated 2-Step Help Clinics will be available throughout the School of Medicine.
October 10, 2018
Questions about Office 365 at UNC? Start here!
In an effort to update and streamline documentation for Office 365, UNC Information Technology Services (ITS) has created an Office 365 User Guide, as well as guidelines for storing and sharing sensitive information within Office 365.
May 31, 2018
School of Medicine IT launches new hub model
The first School of Medicine IT Support Hub opened for business in mid-April, serving clients in the Physician’s Office Building, Family Medicine, and Radiation Oncology areas. Additional hubs are set to follow in the coming months, with the Central Hub, supporting clients on the north side of Manning Drive, opening in July. Going forward, desktop support and other infrastructure services will be offered through hubs staffed by IT professionals strategically located throughout the School of Medicine campus.
November 8, 2017
UNC-Guest Wireless to be discontinued on November 29
ITS plans to permanently remove the wireless access channel known as UNC-Guest from the UNC campus network on Wednesday, November 29. It is being replaced by a more robust and more secure access channel labeled as UNC-Guest-PSK. Read more for information on how to connect to UNC-Guest-PSK.
October 5, 2017
Urgent Message for Apple users re: High Sierra update
Recently the new Apple Macintosh operating system (High Sierra) was released in the Apple App Store. If you have an Apple computer it is likely that you have seen a prompt to download and install this update. PLEASE DO NOT install the update at this time. This update will cause problems with Microsoft Office and the UNC wireless eduroam enrollment process. Campus IT groups are currently working with the vendors for a resolution. Please monitor this page for updates.
December 16, 2015
Changes to Outlook Web App
On Saturday, December 19 from 7 a.m. to 11 a.m. email clients will temporarily and intermittently lose access to UNC Exchange accounts. ITS is implementing Exchange 2013 servers to prepare for future upgrades and Office 365 migrations. Following this change, outlook.unc.edu will point to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.