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2-Step Verification required for Office365 in November

October 25, 2018

2-Step Verification required for Office 365 in November

2-Step Verification will soon be required to access Office 365, which includes email, calendar and OneDrive, among many other applications. School of Medicine faculty and staff will be required to use 2-Step in early November. The mandatory 2-Step for Office 365 will be a phased rollout from November 1st - 8th. In preparation for this, several dedicated 2-Step Help Clinics will be available throughout the School of Medicine.

School of Medicine IT services

May 31, 2018

School of Medicine IT launches new hub model

The first School of Medicine IT Support Hub opened for business in mid-April, serving clients in the Physician’s Office Building, Family Medicine, and Radiation Oncology areas. Additional hubs are set to follow in the coming months, with the Central Hub, supporting clients on the north side of Manning Drive, opening in July. Going forward, desktop support and other infrastructure services will be offered through hubs staffed by IT professionals strategically located throughout the School of Medicine campus.

macOS High Sierra Install Window

October 5, 2017

Urgent Message for Apple users re: High Sierra update

Recently the new Apple Macintosh operating system (High Sierra) was released in the Apple App Store. If you have an Apple computer it is likely that you have seen a prompt to download and install this update. PLEASE DO NOT install the update at this time. This update will cause problems with Microsoft Office and the UNC wireless eduroam enrollment process. Campus IT groups are currently working with the vendors for a resolution. Please monitor this page for updates.

New Outlook Web App (OWA) login page effective December 19, 2015

December 16, 2015

Changes to Outlook Web App

On Saturday, December 19 from 7 a.m. to 11 a.m. email clients will temporarily and intermittently lose access to UNC Exchange accounts. ITS is implementing Exchange 2013 servers to prepare for future upgrades and Office 365 migrations. Following this change, will point to the new Exchange 2013 servers. The only change users should notice is a new Outlook Web Application (OWA) login page. After entering their username and password, users will be redirected to the familiar 2010 OWA interface.