Providers: New Inbasket folder for referral notification letters

Beginning Monday, Oct. 2, referral notification letters will now be sent to a new Inbasket folder called 'REFERRAL LETTER REVIEW.' The new folder will allow providers to forward the referral message with comments to another user.

  • You can forward the referral message to another user using this three-part process:
    1. Select the message and select EDIT NOTE and the message opens
    2. Add any additional comments above the letter and click ACCEPT
    3. When you get back to the message, you see your comments, select FORWARD and the appropriate recipients. 
  • Any existing messages that were received before this date will remain in the previous folder, 'REFERRAL NOTIFICATION LETTER.'