Be Aware of Phishing e-mails

‘Malware’ (malicious software) is prevalent. Read more to ensure your online identity isn't stolen.

Malware may come in the form of:

  • Unsolicited Phishing emails and text messages indicating a problem with your e-mail account, bank account, etc. The user is asked to verify their account information.
  • Unsolicited e-mail surveys.

Here are a few helpful hints:

  • Don’t respond to unsolicited e-mails or click on links in those e-mails
  • Don’t open unknown attachments
  • Avoid filling out forms in e-mail messages that ask for personal information including system user name (logon) and passwords
  • Always compare the link in an e-mail to the link you are actually directed to
  • Contact the actual business or person that supposedly sent the e-mail to verify authenticity
  • Make sure online transactions are secure

Above all else, remember if it sounds too good to be true, it probably is!

ISD, Medical School OIS and University IT will never ask users to disclose sensitive information in an e-mail.  If you have any questions regarding suspicious emails received at your e-mail accounts or believe your computer may be compromised, please report it to the Help Desk (966-5647) immediately for Network intervention to limit the scope and damage this may cause yourself personally and the UNC Health Care network. 

You should also contact the organization responsible for you e-mail and other system accounts such as Medical School – OIS (966-1325) or University IT (962-HELP). Visit for more tips on minimizing the danger of phishing attacks.