Partnering with Families to Implement Family-Centered Care in the PICU

Family-Centered Care is this year's focus for the Improving Pediatric Critical Care (IPCC) program. Under the direction of Dr. Tina Schade Willis, the program was formed in 2009 through a partnership between UNC Dance Marathon and N.C. Children's Center for Clinical Excellence.

Brooke Gleason of Patient Relations has joined the team as the Family-Centered Care Specialist. Brooke will lead and participate on multi-disciplinary project teams to improve care and communication with patients and families in the Pediatric Intensive Care Unit (PICU).

Family advisors currently serve as members of the multi-disciplinary advisory group, Partners in Improving Quality and Measuring for Excellence (PIQME). This year, family members will take on larger roles in quality improvement projects, including a Six Sigma Green Belt project. Patience Leino, a PICU family advisor, will participate in green belt training with team members from medicine, nursing, patient relations, and pastoral care.

To learn more about IPCC and track family-centered care measures on the PICU dashboard, please visit

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