VIDEO: Tossing pies to celebrate Patient Satisfaction

The team in Nutrition and Food Services (NFS) at UNC Hospitals set a goal of reaching the 75th percentile in patient satisfaction surveys. The reward for reaching that goal included a chance to throw pies at the NFS management team.

So, when NFS surpassed the 75th percentile in the last quarter, it was time to pull out the whipped cream and pie tins. NFS held the Pie Toss celebration Sept. 8.

Congrats to our team in NFS for reaching their patient satisfaction goal! In fact, the team is moving toward even higher goals - their scores place them above the 80th percentile so far in the current quarter.

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