Epic@UNC Feb. 28 update

Thanks to everyone who participated in our Epic@UNC events this week. We held kickoffs for our Subject Matter Experts, offered overview sessions for both physicians and executives at UNC Hospitals and Rex, and continued our "discovery sessions" with the Epic team from Wisconsin.

Thanks to everyone who participated in our Epic@UNC events this week. We held kickoffs for our Subject Matter Experts, offered overview sessions for both physicians and executives at UNC Hospitals and Rex, and continued our "discovery sessions" with the Epic team from Wisconsin.
“All together, we had more than 1,200 people participate in our events this week from all UNC Health Care entities,” said Tracy Parham, UNC Health Care’s Interim Chief Information Officer. “I’m excited to see such enthusiasm and involvement for the project.”
Unfortunately there was so much enthusiasm that we had to turn approximately 100 Subject Matter Experts (SMEs) away from an overcrowded Clinic Auditorium at UNC Hospitals before the Feb. 26 SME Kickoff Event.
“We offer our sincere apologies to those who were unable to fit in the room for the SME Kickoff,” said Parham. “We know those who had to leave were frustrated and we will factor this into the future events we are planning.”
To compensate for the overcrowding at the SME Kickoff, a second SME Kickoff Meeting was held at noon on Feb. 26 with more than 65 SMEs in attendance. For those unable to attend either session, the PowerPoint presentation is available on the Epic@UNC Intranet.
Also this week, the Epic team from Wisconsin visited units at Chatham Hospital, UNC Hospitals, and Rex during “Discovery Sessions” to learn more about our current environment. The goal of these sessions was to visit areas across the enterprise and learn more about UNC Health Care from co-workers on the front lines.
“Despite the hiccup at our SME Kickoff, I want to sincerely thank everyone who attended our Epic@UNC events this week,” said Parham. “This is just the beginning of this project, and I look forward to working with our Core Team, our SMEs, and co-workers across UNC Health Care during the next year as we hold many more events to gather your feedback and build our Epic@UNC system.”
Next Steps – Ambulatory Discovery Sessions and Validation Session #1
·         A second set of “Discovery Sessions” with the Epic team from Wisconsin is scheduled for March 5 – 7 for UNC Health Care’s ambulatory locations and clinics. These discovery sessions will provide our partners at Epic with a chance to speak to many co-workers in our ambulatory practices about our current systems and processes.
·         After the March 5 – 7 Ambulatory Discovery Sessions, our next big milestone is our first “Validation Session” in late March. As a reminder, during validation sessions, representatives from Epic will present many of the specific workflows (i.e. – admission/discharge) of the proposed Epic@UNC system from end-to-end for a group of Subject Matter Experts (SMEs) to review. SMEs will be presented with a potential workflow then vote with either a red (do not agree) or green (agree) note card to indicate whether they are comfortable with the workflow as presented.
Based on feedback from SMEs on each workflow, Epic representatives and our Epic@UNC teams then review workflows identified as problematic, determine what needs to be fixed.
Invitations for specific Validation Session meetings are going out within the week.
Remember that you can find the latest information on the Epic@UNC website and submit any questions you have using our online form.

“All together, we had more than 1,200 people participate in our events this week from all UNC Health Care entities,” said Tracy Parham, UNC Health Care’s Interim Chief Information Officer. “I’m excited to see such enthusiasm and involvement for the project.”

Unfortunately there was so much enthusiasm that we had to turn approximately 100 Subject Matter Experts (SMEs) away from an overcrowded Clinic Auditorium at UNC Hospitals before the Feb. 26 SME Kickoff Event.

“We offer our sincere apologies to those who were unable to fit in the room for the SME Kickoff,” said Parham. “We know those who had to leave were frustrated and we will factor this into the future events we are planning.”

To compensate for the overcrowding at the SME Kickoff, a second SME Kickoff Meeting was held at noon on Feb. 26 with more than 65 SMEs in attendance. For those unable to attend either session, the PowerPoint presentation is available on the Epic@UNC Intranet.

Also this week, the Epic team from Wisconsin visited units at Chatham Hospital, UNC Hospitals, and Rex during “Discovery Sessions” to learn more about our current environment. The goal of these sessions was to visit areas across the enterprise and learn more about UNC Health Care from co-workers on the front lines.

“Despite the hiccup at our SME Kickoff, I want to sincerely thank everyone who attended our Epic@UNC events this week,” said Parham. “This is just the beginning of this project, and I look forward to working with our Core Team, our SMEs, and co-workers across UNC Health Care during the next year as we hold many more events to gather your feedback and build our Epic@UNC system.”


Next Steps – Ambulatory Discovery Sessions and Validation Session #1

  • A second set of “Discovery Sessions” with the Epic team from Wisconsin is scheduled for March 5 – 7 for UNC Health Care’s ambulatory locations and clinics. These discovery sessions will provide our partners at Epic with a chance to speak to many co-workers in our ambulatory practices about our current systems and processes.
  • After the March 5 – 7 Ambulatory Discovery Sessions, our next big milestone is our first “Validation Session” in late March. As a reminder, during validation sessions, representatives from Epic will present many of the specific workflows (i.e. – admission/discharge) of the proposed Epic@UNC system from end-to-end for a group of Subject Matter Experts (SMEs) to review. SMEs will be presented with a potential workflow then vote with either a red (do not agree) or green (agree) note card to indicate whether they are comfortable with the workflow as presented. Based on feedback from SMEs on each workflow, Epic representatives and our Epic@UNC teams then review workflows identified as problematic, determine what needs to be fixed. Invitations for specific Validation Session meetings are going out within the week.

Remember that you can find the latest information on the Epic@UNC website and submit any questions you have using our online form.

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