Planned Epic@UNC downtime Sunday, Feb. 7

There is a planned Epic@UNC downtime scheduled from 3 - 4:30 a.m. Sunday morning, Feb. 7. Epic@UNC will be down for 90 minutes while the technical team applies an update.

When Feb 07, 2016
from 03:00 AM to 04:30 AM
Where Chatham Hospital, UNC Medical Center, UNC REX Healthcare
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  • In preparation for the Feb. 7 planned downtime, you will not be able to create/edit any personalization components of Epic@UNC (SmartPhrases, InBasket Quick Actions, NoteWriter Macros, etc.) from 3 p.m. Saturday, Feb. 6, until 4:30 a.m. Sunday, Feb. 7 (when the planned downtime is complete).
  • Please log-out prior to the downtime or you will receive a message requesting that you log off. Once the planned downtime begins, users will need to re-launch Epic@UNC to access the Epic@UNC Read-Only server, which will allow you to perform “view only” functions. 
  • During the planned downtime, all units will follow the “Planned Downtime” process outlined on the Intranet in the “Epic@UNC Downtime Flowchart.” This link also is available from the lower-right corner of the Intranet home page, RexWeb, and Chatham Intranet. 
  • After Epic@UNC comes back up, there are often questions about who does what related to data recovery. In the Epic@UNC Downtime Guides, there are details on the roles and responsibilities related to recovery. Check the BCA guide that is appropriate for your area and review the procedure to make sure you understand your role during this process. 
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