Planned Epic@UNC downtime Sunday, March 12

There is a planned Epic@UNC downtime scheduled from 1:30 - 4 a.m. Sunday morning, March 12. Please note that this downtime occurs during the Daylight Saving Time change (when time springs forward from 1:59 – 3 a.m.), so Epic@UNC will only be down for 90 minutes.

When Mar 12, 2017
from 01:30 AM to 04:00 AM
Where Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX
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  • You will not be able to create/edit any personalization components of Epic@UNC (SmartPhrases, InBasket Quick Actions, NoteWriter Macros, etc.) from 1:30 p.m. Saturday, March 11, until 4 a.m. Sunday, March 12 (when the planned downtime is complete).
  • Please log out prior to the downtime. Once the planned downtime begins, all users will need to re-launch Epic@UNC to access the ‘read-only’ server during the downtime. 
  • During the planned downtime, all units should use the Downtime Forms available at this page.
  • After Epic@UNC comes back up, there are often questions related to data recovery. There are details on the roles and responsibilities related to recovery in the Epic@UNC Downtime Guides. Check the BCA guide that is appropriate for your area and review the procedure to make sure you understand your role during this process.