Open Notes for Ambulatory Providers: Coming Oct. 13

As a reminder, as part of our next Epic@UNC quarterly release, Open Notes will go live across all UNC Health Care ambulatory clinics on Sunday, Oct. 13. This is an effort to improve patient care, patient satisfaction, and transparency.

  • Physician and APP ambulatory notes in Epic@UNC created after October 13th, will be shared by default in most areas. Notes created before Oct. 13, 2019, will not be retroactively shared.
  • Based on feedback from three pilot clinics who have been sharing notes with patients throughout much of FY18 and FY19, open notes have not significantly increased My UNC Chart messages or phone calls to the clinics. 
  • If a physician or APP does not want to share a specific ambulatory note, he/she can always de-select the share button in Epic@UNC.

To view the tipsheet and supporting materials, please look here:
For assistance, please contact:

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