Planned Epic@UNC downtime Sunday, Oct. 2

There is a planned Epic@UNC downtime scheduled from 3 - 4:30 a.m. Sunday morning, Oct. 2. Epic@UNC will be down for 90 minutes while ISD applies an update.

When Oct 02, 2016
from 03:00 AM to 04:30 AM
Where Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX
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  • You will not be able to create/edit any personalization components of Epic@UNC (SmartPhrases, InBasket Quick Actions, NoteWriter Macros, etc.) from 3 p.m. Saturday, Oct. 1, until 4:30 a.m. Sunday, Oct. 2 (when the planned downtime is complete).
  • Please log-out prior to the downtime. Once the planned downtime begins, users will need to re-launch Epic@UNC to access the Read-Only server to perform “view only” functions. 
  • During the planned downtime, all units should use the Downtime Forms available at this page.
  • After Epic@UNC comes back up, there are often questions related to data recovery. There are details on the roles and responsibilities related to recovery in the Epic@UNC Downtime Guides. Check the BCA guide that is appropriate for your area and review the procedure to make sure you understand your role during this process. 
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