Planned Epic@UNC downtime Sunday, Jan. 22

Due to the winter weather event, the planned Jan. 8 Epic@UNC downtime was rescheduled for Sunday, Jan. 22, from 3 - 4:30 a.m. Epic@UNC will be down for 90 minutes the morning of Jan. 22 while ISD applies an update.

When Jan 22, 2017
from 03:00 AM to 04:30 AM
Where Caldwell, Chatham, High Point Regional, Johnston, Pardee, UNC Medical Center, UNC REX
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Note the following:
  • You will not be able to create/edit any personalization components of Epic@UNC (SmartPhrases, InBasket Quick Actions, NoteWriter Macros, etc.) from 3 p.m. Saturday, Jan. 21, until 4:30 a.m. Sunday, Jan. 22 (when the planned downtime is complete). 
  • Please log-out prior to the downtime. Once the planned downtime begins, users will need to re-launch Epic@UNC to access the Read-Only server to perform “view only” functions. 
    • During the planned downtime, all units should use the Downtime Forms available at this page.
    • After Epic@UNC comes back up, there are often questions related to data recovery - review details on the roles/responsibilities related to recovery in the Epic@UNC Downtime Guides. Check the BCA guide that is appropriate for your area and review the procedure to make sure you understand your role during this process.