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Ambulatory Clinics achieve record-breaking patient satisfaction scores, Top Five clinics named
UNC’s Outpatient clinics averaged a score of 90.9 for patient satisfaction from July 2009 – June 2010, which puts them in the 79th percentile nationwide. The latest set of “Top Five” clinics include: PreCare, Reproductive Endocrine, Geriatrics, Psychiatry, and Pediatric Gastroenterology. The Wound Clinic was most improved.
Located in Vital Signs / 2010 / Sept. 16
UNC Hospitals earns Magnet designation for nursing excellence
UNC Hospitals is one of 378 facilities in the world, and among only 6 percent of all U.S. hospitals, that have earned Magnet designation.
Located in News / 2010 / November
UNC startup aims to improve patient experience
Bivarus, Inc., the startup cofounded by Seth Glickman, MD, MBA, assistant professor in the UNC Department of Emergency Medicine, is improving patient satisfaction in the Emergency Department and the Department of Dermatology by obtaining real-time patient feedback via smart phone and email.
Located in Vital Signs / 2013 / May 23
Improve Patient Satisfaction: Take the new LMS course on Cultural Competency!
This learning module is based on 2012 Joint Commission standards, and is assigned to health care providers and hospital employees.
Located in Employee News Online / 2012 / Feb. 29
UNC again ranks best among HCAHPS measures in the Triangle
UNC Hospitals ranked #1 among Triangle hospitals in nine of the 10 categories of the latest Hospital Consumer Assessment of Healthcare Provider Systems (HCAHPS) survey. We operate in a very competitive health care market, so this is truly a great accomplishment.
Located in Employee News Online / 2011 / Aug. 17
Patient satisfaction update - A message from Gary Park
Please read the following message from Gary Park, UNC Hospitals' President, detailing our latest Patient Satisfaction scores and our push to improve care, service, and our patient satisfaction scores as we move closer to the end of the fiscal year.
Located in Employee News Online / 2011 / May 4
Patient Privacy - A message from Dr. Lindsey
Please read the following reminder regarding our patient privacy practices from Dr. Tony Lindsey, UNC Hospitals' Chief of Staff.
Located in Employee News Online / 2012 / May 16
Inside Supply Chain Services May 2012
The May 2012 issue of "Inside Supply Chain Services," a newsletter for Central Distribution, is now available.
Located in Employee News Online / 2012 / May 9
UNC Health Care affiliates ranked highly in first-ever Hospital Compare star ratings
Chatham Hospital is one of only three in North Carolina to receive five stars. Four other UNC Health Care affiliates received four stars. In addition, Becker's Hospital Review named UNC Hospitals as one of 100 Great Hospitals in America 2015.
Located in News / 2015 / April
Employee Suggestions Focus on Innovations in Quality of Care and Patient Satisfaction
As part of the Cascade Learning from October’s Leadership Development learning session “Health Care Reform: Leading for the Future,” front-line staff were asked to submit innovative suggestions that would decrease costs while maintaining quality of care.
Located in Employee News Online / 2012 / May 16