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Carolina Care Excellence Highlight: Dr. Sarah Corley
Our patient comment this week recognizes Dr. Sarah Corley in the Department of Dermatology: "Dr. Corley was terrific! As I mentioned before, I had to bring my 22-month twin boys with me to the appointment. Dr. Corley (and the resident) were so kind to the boys to help keep them occupied during the visit and still provide me with outstanding care...
Located in Employee News Online / 2018 / April 12
Ambulatory Clinics achieve record-breaking patient satisfaction scores, Top Five clinics named
UNC’s Outpatient clinics averaged a score of 90.9 for patient satisfaction from July 2009 – June 2010, which puts them in the 79th percentile nationwide. The latest set of “Top Five” clinics include: PreCare, Reproductive Endocrine, Geriatrics, Psychiatry, and Pediatric Gastroenterology. The Wound Clinic was most improved.
Located in Vital Signs / 2010 / Sept. 16
UNC Hospitals earns Magnet designation for nursing excellence
UNC Hospitals is one of 378 facilities in the world, and among only 6 percent of all U.S. hospitals, that have earned Magnet designation.
Located in News / 2010 / November
UNC startup aims to improve patient experience
Bivarus, Inc., the startup cofounded by Seth Glickman, MD, MBA, assistant professor in the UNC Department of Emergency Medicine, is improving patient satisfaction in the Emergency Department and the Department of Dermatology by obtaining real-time patient feedback via smart phone and email.
Located in Vital Signs / 2013 / May 23
Carolina Care Excellence Highlight: Dr. O'Rese J. Knight
Our patients often provide comments about their providers when completing their Press Ganey patient experience survey. While you can always review comments at UNC Health Care's Find-a-Doctor website, we will highlight a few of the best comments every two weeks. Our patient comment this week recognizes Dr. O'Rese J. Knight in the Department of Ophthalmology.
Located in Employee News Online / 2018 / March 29
Carolina Care Excellence Highlight: Dr. Michael Lee
Our patients often provide comments about their providers when completing their Press Ganey patient experience survey. While you can always review comments at UNC Health Care's Find-a-Doctor website, we will highlight a few of the best comments every two weeks. Our patient comment this week recognizes Dr. Michael S. Lee of the Department of Medicine’s Division of Hematology and Oncology.
Located in Employee News Online / 2018 / March 15
Improve Patient Satisfaction: Take the new LMS course on Cultural Competency!
This learning module is based on 2012 Joint Commission standards, and is assigned to health care providers and hospital employees.
Located in Employee News Online / 2012 / Feb. 29
UNC again ranks best among HCAHPS measures in the Triangle
UNC Hospitals ranked #1 among Triangle hospitals in nine of the 10 categories of the latest Hospital Consumer Assessment of Healthcare Provider Systems (HCAHPS) survey. We operate in a very competitive health care market, so this is truly a great accomplishment.
Located in Employee News Online / 2011 / Aug. 17
Patient satisfaction update - A message from Gary Park
Please read the following message from Gary Park, UNC Hospitals' President, detailing our latest Patient Satisfaction scores and our push to improve care, service, and our patient satisfaction scores as we move closer to the end of the fiscal year.
Located in Employee News Online / 2011 / May 4
Patient Privacy - A message from Dr. Lindsey
Please read the following reminder regarding our patient privacy practices from Dr. Tony Lindsey, UNC Hospitals' Chief of Staff.
Located in Employee News Online / 2012 / May 16