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Cadence Schedule order workqueue changes effective 5 p.m. Oct. 21
The Cadence team continues working to improve Schedule Order Workqueue (SOWQ) performance and accuracy. The team has identified some additional changes to the “Ready to Schedule” and “Orders to Review” workqueues that will improve the performance accuracy of the workqueues. These changes went into effect at 5 p.m., Tuesday, Oct. 21.
Located in Employee News Online / 2014 / Oct. 23
Cadence Scheduling Visit Type and Template requests now processed thru HEAT ticket submission
Requests for Epic@UNC visit type and template maintenance previously sent to Patient Access Support Services (PASS) via the PASS Outlook Inbox should now be entered via a HEAT ticket.
Located in Employee News Online / 2015 / Sept. 3
Caldwell Outpatient Clinic Staff: Population Health Fundamentals class
All Caldwell UNC Health Care outpatient clinic staff are invited to attend one Population Health Fundamentals class on-site at Caldwell either Sept. 15 or 16.
Located in Go-Lives #4 & #5 / 2016 / September
Call the Help Desk for ALL Epic@UNC Go-Live #1 issues moving forward
Beginning immediately, we ask that everyone at Go-Live #1 locations call-in ALL Epic@UNC issues to the Help Desk at 984-974-4357. To ensure no issues are missed, ISD will continue to monitor the fax line for low priority tickets in the short-term.
Located in Employee News Online / 2014 / April 17
The planned Epic@UNC downtime scheduled from 1 - 3 a.m. Sunday morning, June 18, has been cancelled.
Located in Employee News Online / 2017 / June 15
The Epic@UNC Downtime scheduled for Nov. 10 has been cancelled. The next planned Epic@UNC Downtime is set from 1 - 2:30 a.m. on Sunday morning, Dec. 8.
Located in Employee News Online / 2019 / Nov. 7
There planned SafetraceTx (Blood Bank) system downtime from 10 a.m. – noon on Wednesday, Sept. 21 has been CANCELLED.
Located in Employee News Online / 2016 / Sept. 15
The planned Epic@UNC downtime scheduled for Sunday, Dec. 8, has been cancelled. The next planned Epic@UNC downtime will occur with our next Quarterly Release and is scheduled from 1 – 2:30 a.m. on Sunday, Jan. 26, 2020. Stay tuned for new features that will be available on Jan. 26.
Located in Employee News Online / 2019 / Dec. 5
CAPP Meeting Patient List available in Epic@UNC Sept. 16
A new "My Patient" list will be available Sept. 16, 2015, in Epic@UNC to help support care team conversations before, during, and after daily Communication and Patient Planning (CAPP) meetings. CAPP meetings will be implemented across UNC Health Care; however, it is important to note that not all units and/or entities have implemented CAPP meetings yet.
Located in Employee News Online / 2015 / Sept. 10
Cardiac (Heart Healthy – 4 gm Na+) Diet Order naming change at UNC REX
Effective Wednesday, May 18, 8 a.m. the Cardiac (Heart Healthy – 4 Gm Na+) at UNC REX Healthcare will be renamed in Epic@UNC. The new diet orders will be named "Cardiac (Heart Healthy Reduced Sodium)."
Located in Employee News Online / 2016 / May 19